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DR Series Software 3.2.0.2 - Administrator Guide

Introduction to the DR Series System Documentation Understanding the DR Series System Setting Up the DR Series System Hardware Configuring the DR Series System Settings Managing DR Series Storage Operations Monitoring the DR Series System Using Global View Using the DR Series System Support Options Configuring and Using Rapid NFS and Rapid CIFS Configuring and Using Rapid Data Access with Dell NetVault Backup and with Dell vRanger Configuring and Using RDA with OST
Understanding RDA with OST Guidelines Terminology Supported RDA with OST Software and Components Best Practices: RDA with OST and the DR Series System Setting Client-Side Optimization Configuring an LSU Installing the RDA with OST Plug-In Configuring DR Series System Information Using NetBackup Backing Up Data From a DR Series System (NetBackup) Using Backup Exec With a DR Series System (Windows) Understanding the OST CLI Commands Understanding RDA with OST Plug-In Diagnostic Logs Collecting Diagnostics Using a Linux Utility Guidelines for Gathering Media Server Information
Configuring and Using VTL Configuring and Using Encryption at Rest Troubleshooting and Maintenance Supported Ports in a DR Series System Getting Help

Installing the Rapid NFS Plug-In

Installing the Rapid NFS Plug-In

The Dell Rapid NFS plug-in must be installed on to the media server type you choose (for supported operating systems and DMAs, see the Dell DR Series System Interoperability Guide). The plug-in software enables integration between DR Series system data storage operations and the supported data management applications (DMAs). Before you install, make sure you adhere to the Best Practices covered in another topic in this chapter.

The plug-in must be installed on the designated Linux-based media server in the following directory, /usr/openv/lib/. The plug-in is installed using a self-extracting installer that installs the Rapid NFS plug-in and all of its related components. The installer supports the following modes, with the default being Help (-h):

You can download the plug-in installer via the Dell website:

Navigate to support.dell.com/ and locate the Drivers and Downloads location.

After it is downloaded, follow the steps that follow to run the Plug-In Installer to install the plug-in on your designated Linux-based media server.

1.
Download DellRapidNFS-xxxxx-xxxxx-x86_64.bin.gz from the Dell website, as detailed previously.

If you are using a DMA that supports a marker, set the marker by using -o in the mount command. For example, if you wanted to set the CommVault marker (cv):

To ensure that the plug-in is running successfully, check the log file at: tail -f /var/log/oca/rdnfs.log.

Installing the Rapid CIFS Plug-In

Installing the Rapid CIFS Plug-In

The Dell Rapid CIFS plug-in must be installed on to the media server type you choose (for supported operating systems and DMAs, see the Dell DR Series System Interoperability Guide). The plug-in software enables integration between DR Series system data storage operations and the supported data management applications (DMAs). Before you install, make sure you adhere to the Best Practices covered in another topic in this chapter.

You can download the plug-in installer using the Dell website:

Navigate to support.dell.com/ and locate the Drivers and Downloads location.

After it is downloaded, follow the steps below to run the plug-in installer to install the plug-in on your designated media server.

1.
2.
3.
Open a command prompt with the “Run as Administrator” option selected. To do this using the Windows Start menu, click Start → All Programs → Accessories. Right-click Command Prompt and select Run as Administrator.
This gives all the required privileges to install/copy the driver files to the Windows drivers folder.
4.
Run DellRapidCIFS-xxxxx.msi.
5.

To ensure that the plug-in is running successfully, check the Windows Event log file.

Determining If Your System Is Using Rapid NFS or Rapid CIFS

Determining If Your System Is Using Rapid NFS or Rapid CIFS

Use this procedure to identify whether Rapid NFS or Rapid CIFS is installed and enabled on your DR Series system.

To determine if your system is using the Rapid NFS or Rapid CIFS accelerator:

In the GUI, go to the Dashboard, and then click Container Statistics.
2.
In the Container Name drop-down list, select a NFS or CIFS container that is associated with your client.
3.
In the Connection Configuration pane of the statistics page, locate the NFS Write Accelerator or CIFS Write Accelerator field, depending on the protocol selected.
4.
Next to the Write Accelerator field is a value. Active indicates that the accelerator plug-in is installed and enabled. Inactive indicates that the plug-in is not installed or not working correctly.

Viewing the Rapid NFS and Rapid CIFS Logs

Viewing the Rapid NFS and Rapid CIFS Logs

This topic contains information about locating and reviewing Rapid NFS and Rapid CIFS event logs in order to troubleshoot.

Viewing Rapid NFS Logs

The Rapid NFS log is located at /var/log/rdnfs.log. Statistics, throughput, and the plug-in version can be seen on the client by running the ru utility on the client, as follows:

The configuration file is located /etc/oca.0/rdnfs.cfg.

Viewing Rapid CIFS Logs

If you want a high-level view of events and errors for the Rapid CIFS accelerator, open the Windows Event Log.

If you want to view more detailed event messages from Rapid CIFS, you can access a secondary log using the following Rapid CIFS utility command. The utility is located in Program Files\Dell\Rapid CIFS.

rdcifsctl.exe -collect

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