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NetVault 13.0.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Viewing event logs

You can view the event log messages from the View Events page.

To view event logs:
1
In the Navigation pane, click View Events.
2
On the View Events page, you can view the following information:
•
Date: Date and time when the event was raised
•
Class: Event class
•
Event: Event type
•
Message: Detailed log message or description
3
By default, the table is sorted by Date (newest to oldest).
You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault WebUI.
To set the filter options (For more information on table filter options for View Events page, see Table 9), view the page size setting, column sort order, applied filters in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table.
For more information, see Customizing tables in NetVault WebUI.
4
You can use the Search option to filter the table data and quickly find entries that contain the specified string in any column values. You can also include wildcards (“?” or “*”) in the search filter string. Type the search text into the box and click the tick icon or press Enter.
5
The View Events page loads a maximum of 10,000 records initially. The total number of records fetched is displayed at the lower-right corner of the table. You can click Load more to load the next set of records, if available. Each load action fetches a maximum of 10,000 records. This button is disabled if there are no more records to load.
6
To stop or resume live updates, click the Pause or Resume Live Updates button.
7
To perform a logs-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.
 
* 
NOTE: Only MSP administrator can create custom notifications on NetVault Server.

 

Reporting in NetVault

•
Reporting system overview
•
Working with reports
•
Available reports

Reporting system overview

The NetVault reporting system provides several canned or predefined reports that gives you quick access to information about your backup system. You can view reports on demand or receive reports by email. The reporting system also lets you export reports to PDF files.

You can use the reporting system in the following ways:

•
Generate and view reports on demand: You can run and view reports from the View Reports page. The reports are generated in HTML format and the information is typically presented in tables.
•
Customize report views: After a report is generated, you can modify the table views to include or exclude columns, change the column order, and add column totals and other aggregate values. You can save these settings to the job definition so that the custom format is used every time you run the report.
•
Use charts in reports: You can add charts to your reports to present the information in visual formats. You can choose bar charts or pie charts.
•
Use notification events to send reports by email: You can configure user-defined events and set up the email notification method or create user notification profiles to distribute reports by email. The reports can be delivered as email attachments in PDF or HTML format. Default format is PDF.
•
Schedule reports: You can create report schedules to generate the reports once or on a recurring basis. NetVault lets you distribute the generated reports by email the reports through the notification system.
 
* 
NOTE: The following privileges are required to use the reporting system:
•
Run and view reports: Reports — View and run reports
•
Customize report views: Reports — Modify/edit report jobs and components

 

Role Based Available Reports

Figure 29. Report access in NetVault
Reports
MSP administrator
Tenant administrator
Tenant user

Data Stored By Client

X

X

X

Historic Jobs - by date

X

X

X

Index Media

X

 

 

Media - General

X

 

 

Offline Devices

X

 

 

Policies Summary

X

X

 

Server Daily Summary

X

 

 

Server License - Capabilities and Usage

X

 

 

Single Job Summary

X

X

X

Tenant Media Quotas And Usage

X

 

 

Working with reports

This section includes the following topics:

•
Generating reports
•
Setting a favorite report
•
Setting filters for report
•
Editing report job definitions
•
Using notification methods to send reports by email reports
•
Customizing table views for reports
•
Adding charts to reports
•
Exporting reports to PDF files
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