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Stat 6.3 - System Administration Guide

Overview of Stat Administration Administrative Utilities Stat Security General Maintenance Tables
System Maintenance Service Domain Maintenance Department Maintenance Issue Tracking Maintenance Country Maintenance Customer Maintenance Object Type Maintenance PeopleSoft Environment Connection Maintenance Pre/Post Migration Steps Parameters Oracle Applications Configuration Oracle Applications Connection Maintenance Generic Application Connection Maintenance Schema Object Parameters Maintenance Data Object Maintenance PeopleSoft Search Configurations Stat Report Definition Maintenance Version Control Management Connection Maintenance
Service Domain-Specific Maintenance Configuring the Stat Central Agent Email Configuration Object Security Appendix: Sample Service Domain Configuration Appendix: User Class Rights Appendix: Creating a Staging Database Appendix: Database Tuning Appendix: Oracle Applications File Type Directory Appendix: Ports and Firewalls Appendix: REST Web Services API Appendix: SOAP-Based Web Services API Appendix: Troubleshooting Chart Appendix: stat.conf Configuration Appendix: Custom Report Files

CSRTaskType Bean

public class CSRTaskType {
protected String sdcd;
protected long csrId;
protected long activitySeq;
protected double pctComplete;
protected String activityCd;
protected String activitySrc;
protected String activityDescr;
protected String assignedUserid;
protected String comments;
protected XMLGregorianCalendar completeDt;
protected String completeFlag;
protected XMLGregorianCalendar dueDt;
protected double hrsAct;
protected double hrsEst;
protected XMLGregorianCalendar startDt;
protected XMLGregorianCalendar updateDt;
protected String updateUserid;
protected List<CSRTimeType> timeEntries;
}

CSRTimeType Bean

public class CSRTimeType {
protected String sdcd;
protected long csrId;
protected long activitySeq;
protected XMLGregorianCalendar hrsDt;
protected String hrsUserId;
protected double hrsWorked;
protected String comments;
protected XMLGregorianCalendar updateDt;
protected String updateUserid;
protected int state;
}

CSRWorkflowType Bean

public class CSRWorkflowType {
protected String overrideComment;
protected boolean hasChangeCSRStatusRight;
protected boolean hasTransferOverrideRight;
protected boolean resolutionEntered;
protected List<CSRWorkflowStatusType> targetStatuses;
}

CSRWorkflowStatusType Bean

public class CSRWorkflowType {
protected long objId;
protected long transferRuleObjId;
protected String objname;
protected String objcode;
protected boolean canUserTransfer;
protected boolean transferRulesComplete;
protected boolean closedStatus;
protected boolean resolutionRequiredRule;
protected List<CSRWorkflowStatusQueueType> queues;
}
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