This article addresses an issue where backups fail with the error message: "key being added Alphaleonis.Win32.Vss.VssWMComponent" during snapshot creation. The error indicates that while manual shadow copies can still be created on disks, the backup process encounters a problem with the VSS subsystem, causing an inconsistency.
For reference, an image of the error message is provided below.
To resolve this issue, follow these steps:
Repair the Agent Installation:
Restart Services: Restart the following services in the sequence listed below:
Reboot the Server: If the issue persists after completing the steps above, reboot the affected server to reset the VSS subsystem.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. 利用規約 プライバシー Cookie Preference Center