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タイトル
Increase the number of AppRecovery.log Files to keep data in the logs longer -
説明
In environments with a very busy core, log files recycle too quickly, making it challenging to capture the necessary data for troubleshooting. This rapid log recycling impedes the ability to provide complete support logs, thus complicating the resolution process. -
原因
A high-activity core generates large amounts of log data, leading to the frequent recycling of log files. Consequently, the duration for which information is retained in the logs is significantly reduced. -
対策
Note: If you run a repair installation or upgrade the application, this setting will likely revert, and you will need to perform the modification again.
Increasing the number of log files may not be sufficient. If necessary, you can also increase the size of the log files. For detailed instructions on how to do this, please refer to the following Knowledge Base article: Increase the size of the Rapid Recovery AppRecovery.log files.
To increase the number of log files retained before Rapid Recovery starts recycling them, follow these steps:- Stop the Core service.
- Navigate to C:\Program Files\AppRecovery\Core\CoreService.
- Locate the Logging.dll.nlog.config file and make a backup copy of it as a safeguard.
- Open the original Logging.dll.nlog.config file in Notepad.
- Find the following line:
<target name="logfile" xsi:type="File">
maxArchiveFiles="3"
</target> - Change the value of maxArchiveFiles to a larger number, depending on how quickly your logs are recycled. For example, you might change it to maxArchiveFiles="10".
- Save the file.
- Start the Core service.
- Reproduce the issue and provide the new log files to support. For assistance with providing the necessary logs, refer to the following knowledge base article: How To Run the Info Gathering Tool - Support Bundle for Service Requests .
By increasing the number of log files retained, you extend the duration that log data is available, thereby enhancing the support team's ability to diagnose and resolve issues effectively. -
追加情報
Logs, Apprecovery.log, extended logging, more logs, extend logs, add.