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Recovery Manager for AD Forest Edition 10.3.2 - User Guide

Overview Getting started
Permissions required to use Recovery Manager for Active Directory Recovery Manager Console Getting and using help Configuring Windows Firewall Using Computer Collections Hybrid Recovery with On Demand Recovery Managing Recovery Manager for Active Directory configuration Licensing
Backing up data
Permissions required for the Backup operation Managing Backup Agent Using a least-privileged user account to back up data Using Managed Service Accounts Active Directory backups vs Windows System State backups Creating BMR and Active Directory backups Using the Backup Wizard Retrying backup creation Enabling backup encryption Backing up AD LDS (ADAM) Backing up cross-domain group membership Backing up distributed file system (DFS) data Backup scheduling Setting performance options Setting advanced backup options Using Forest Recovery Agent Unpacking backups Using e-mail notification Viewing backup creation results
Restoring data
Getting started with Active Directory recovery Managing deleted or recycled objects Restoring backed up Active Directory components Integration with Change Auditor for Active Directory Using granular online restore Restoring AD LDS (ADAM) Selectively restoring Active Directory object attributes Restoring objects in an application directory partition Restoring object quotas Restoring cross-domain group membership Performing a restore without having administrator privileges Reports about objects and operations Using complete offline restore Offline restore implications Restoring SYSVOL authoritatively Performing a granular restore of SYSVOL Recovering Group Policy Restoring data from third-party backups Using the Extract Wizard Restoring passwords and SID history
Full Replication Consolidating backup registration data Recovering an Active Directory forest
Forest recovery overview Deploying Recovery Manager for Active Directory Forest Edition (Disaster Recovery Edition) Permissions required to use Forest Recovery Console Forest Recovery Console Managing a recovery project Recovery methods Phased recovery Managing Forest Recovery Agent Rebooting domain controllers manually Resetting DSRM Administrator Password Purging Kerberos Tickets Managing the Global Catalog servers Managing FSMO roles Manage DNS Client Settings Configuring Windows Firewall Developing a custom forest recovery plan Backing up domain controllers Assigning a preferred DNS server during recovery Handling DNS servers during recovery Forest recovery approaches Deciding which backups to use Running custom scripts while recovering a forest Overview of steps to recover a forest Viewing forest recovery progress Viewing recovery plan Viewing a report about forest recovery or verify settings operation Handling failed domain controllers Adding a domain controller to a running recovery operation Selectively recovering domains in a forest Recovering SYSVOL Deleting domains during recovery Resuming an interrupted forest recovery Recovering read-only domain controllers (RODCs) Checking forest health Collecting diagnostic data for technical support
Using Management Shell Appendices
Frequently asked questions Best practices for using Computer Collections Technical characteristics Best practices for creating backups Best practices for creating backups for forest recovery Best practices for recovering a forest Descriptions of recovery or verification steps Ports Used by Recovery Manager for Active Directory Forest Edition (Disaster Recovery Edition) Backup Wizard Online Restore Wizard Online Restore Wizard for AD LDS (ADAM) Group Policy Restore Wizard Repair Wizard Extract Wizard Events generated by Recovery Manager for Active Directory

Managing Forest Recovery Agent

Recovery Manager for Active Directory (RMAD) employs a Forest Recovery Agent to recover domain controllers. For this reason, it is recommended that you install Forest Recovery Agent on each domain controller you want to recover with RMAD.

NOTE

To install, delete or upgrade the Forest Recovery Agent, RMAD uses the domain access credentials. For more details see the General tab section.

RMAD uses the Secure Remote Procedure Call (RPC) over Secure Sockets Layer (SSL) communication logic to establish secure connection between Forest Recovery Console and the Forest Recovery Agent based on the Microsoft Secure Channel (SChannel). The process of agent installation starts with generating the Console and Agent communication keys on the console side, then these keys are deployed to the agent host. After the keys are deployed, both sides verify that each other has a valid key to provide the mutual authentication without using the domain access credentials.

If Forest Recovery Agent is not installed a domain controller in your recovery project, RMAD attempts to automatically install the Forest Recovery Agent on that domain controller after you start the recovery operation on the project.

After you have upgraded the Forest Recovery Console to a new version, it is recommended that you manually upgrade the Forest Recovery Agent on each domain controller in your recovery projects to the version supplied with the new Forest Recovery Console. By doing so you ensure the Forest Recovery Console and the Forest Recovery Agent are fully compatible and can correctly communicate with each other after the upgrade.

If the Forest Recovery Agent is installed, RMAD will check the compatibility of the agent version with the Forest Recovery Console version. If the agent version is older than the console version, RMAD will attempt to automatically install the Forest Recovery Agent on the domain controller when you start the recovery operation. If the Forest Recovery Agent is a newer version than the console, it will not be downgraded or automatically installed. An error will be displayed during the recovery operation. To resolve this issue either upgrade the Forest Recovery Console or downgrade agents manually, depending on your deployment.

NOTE

Compatibility of the Forest Recovery Agent and Forest Recovery Console are validated using the first three numbers - X.X.X, the last number in the version is ignored. Example: 10.3.3.X Forest Recovery Agent is not compatible with 10.3.2.X Forest Recovery Console.

In this section:

 

Installing or upgrading Forest Recovery Agent

Note

To install Forest Recovery Agent, the account under which Recovery Manager Console is running must be added to the Builtin\Administrators domain local group.

To deploy the Forest Recovery Agent, you can use the following methods:

Automatic method

Automatically deploys and upgrades (if required) the Forest Recovery Agent during backup of domain controllers. If this method is used, all necessary communication keys will be deployed as well.

To automatically install the agent

  1. In the Recovery Manager Console tree, expand the Computer Collections node to select the Computer Collection in which you want to automatically install or update the Forest Recovery Agent.

  2. On the Action menu, click Properties.

  3. In the Computer Collection Properties dialog box, open the Agent Settings tab, and then select the Ensure Forest Recovery agent is deployed check box.

  4. Click OK.

When backing up the Computer Collection, Recovery Manager for Active Directory will verify that an up-to-date version of the Forest Recovery Agent is installed on each domain controller in the Collection.

Note that clearing the Ensure Forest Recovery Agent is deployed check box does not uninstall the Forest Recovery Agent. For instructions on how to uninstall the agent, see Uninstalling Forest Recovery Agent.

Manual method

Allows you to deploy the Forest Recovery Agent on multiple domain controllers from the Forest Recovery Console.

You can use this method to upgrade the Forest Recovery Agent on domain controllers after you have upgraded the Forest Recovery Console to a new version.

To install or upgrade the agent using Forest Recovery Console

  1. Create or open a recovery project.

  2. Use the List of Domain Controllers area to select the domain controllers on which you want to install or upgrade the agent. To select multiple domain controllers, hold down CTRL, and click the domain controllers you want to select.

  3. On the menu bar, select Tools | Manage | Forest Recovery Agent or DCs.

  4. In the dialog box that opens, click the Install Agent button to install or upgrade the Forest Recovery Agent on the domain controllers.

To install the agent manually and deploy communication keys for the agent

  1. Copy RecoveryAgent64.exe from the Recovery Manager for Active Directory installation folder (C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition) to a local folder on the target domain controller.

  2. Run RecoveryAgent64.exe.

  3. To establish a secure connection between the Forest Recovery Console and this instance of Forest Recovery Agent, you need to export a communication key (RecoveryAgent.pfx). To do this, you use the Forest Recovery Console, as follows:

    • Open a Forest Recovery project.

    • Select Tools | Manage | Forest Recovery Agent or DCs and click More in the Manage Domain Controllers dialog.

    • Select Export agent communication keys

    Resources/Images/ExportKey_Agent.png

    • The agent communication key file defaults to a location and file name, for example; C:\Users\administrator.RMAD.001\Documents\RecoveryAgent.pfx

    • Click the OK button to save the file.

  4. There is an alternate method to create the Agent communication key.

    • Select Tools | Fault Tolerance on the menu bar.

    • Click Export agent communication keys….

    • The agent communication key file defaults to a location and file name, for example; C:\Users\administrator.RMAD.001\Documents\RecoveryAgent.pfx

    Resources/Images/ExportKey_Agent.png

    • Click the OK button to save the file.

  5. Copy the **RecoveryAgent.pfx^^ file to the system used for the manual install and place it in the Forest Recovery Agent installation folder default location, C:\Program Files\Quest\Recovery Manager for Active Directory Forest Edition

  6. Restart the Quest Forest Recovery Service so that the agent will use the key.

 

Viewing installed Forest Recovery Agent version

To view the installed Forest Recovery Agent version

  1. Open the recovery project where you want to view the installed Forest Recovery Agent version.

  2. Use the List of Domain Controllers area to select the domain controllers for which you want to view the installed Forest Recovery Agent version.

    To select multiple domain controllers, hold down CTRL, and click the domain controllers you want to select.

  3. On the menu bar, select Tools | Manage | Forest Recovery Agent or DCs.

  4. In the dialog box that opens, use the Agent Version column to view the installed Forest Recovery Agent version.

    It is recommended to ensure that the Forest Recovery Agent version is the same as that of the Forest Recovery Console you use.

 

Uninstalling Forest Recovery Agent

To uninstall the Forest Recovery Agent, you can use one the following methods:

  • Uninstall the Forest Recovery Agent from the Forest Recovery Console.

  • Access the target computer directly to uninstall the Forest Recovery Agent.

The latter method allows you to remove the Forest Recovery Agent from a domain controller that was demoted to member server and thus excluded from your recovery project.

To uninstall the agent from the Forest Recovery Console

  1. Open the recovery project where you want to remove the Forest Recovery Agent.

  2. Use the List of Domain Controllers area to select the domain controllers from which you want to remove the agent.

To select multiple domain controllers, hold down CTRL, and click the domain controllers you want to select.

  1. On the menu bar, select Tools | Manage | Forest Recovery Agent or DCs.

  2. In the dialog box that opens, click the Uninstall Agent button.

To uninstall the agent by accessing the computer directly

  1. Log on to the computer from which you want to uninstall the Forest Recovery Agent.

  2. In Control Panel, click Uninstall a program.

  3. In the list, select Quest Forest Recovery Agent, and then click Uninstall.

 

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