Registering QoreStor with the portal
In order to register your QoreStor or DR Series system with QorePortal, you must have an account on the portal and at least one Organization configured.
To register QoreStor
- On QorePortal, select the organization to which you want to add a QoreStor system.
- Click Register QoreStor.
- Click Generate registration token.
- In the Register QoreStor dialog, click the copy icon to copy the token to your clipboard or other wise record the token.
- On your QoreStor system navigation menu, click Management.
- In the Registration section, read the registration rules and select I have read and accept the rules.
- Click Register.
- Paste or enter the token generated above. Click Register.
Enabling Remote Management
Once a QoreStor system is registered with the Global View Portal, you have the option of enabling remote management, which allows management and configuration of a QoreStor system through the Global View Portal.
To enable remote management
- On your QoreStor system navigation menu, click Management.
- In the Remote Management section, click Enable.
Viewing and using QorePortal
QorePortal displays a convenient view of the operating statistics for all of the QoreStor and DR Series systems that you have added. On this page, you can monitor the status of and easily navigate to the QoreStor and DR Series systems that you have added to QorePortal. Using the portal makes it easy to navigate to a different system in your enterprise without having to log out and log on by using new browser sessions.
To view and use QorePortal
- To view QorePortal, enter the URL (https://qoreportal.quest.com) in a supported browser and log in.
- In the Organizations list, click the desired organization. The QorePortal Systems page is displayed, showing a summary and a list of assets that have been added to QorePortal.
This list includes all of the systems in QorePortal and provides a high-level status. By default, assets are listed alphabetically by host name. You can sort the list by a clicking the column header, which toggles between ascending and descending order. This sort order is retained if you leave the page and return later. The following table describes the information displayed in the asset list.
Host name |
Lists the host name of the system |
Service tag |
For QoreStor systems, this column lists the System ID. For DR Series systems, it lists the Service Tag. |
Product model |
Lists the model of the asset. |
System state |
Lists the current state of the system (such as Operational Mode or Manual Intervention Required) |
Alerts |
Displays the alert count. You can click the number to navigate to the Alerts page. |
Diags |
Displays the number of generated diagnostic bundles available. |
- To view more detailed information on a specific system, click Details. This action provides the following views:
Dashboard |
Provides a condensed view of the QoreStor dashboard containing charts for Capacities, Storage savings, Throughput, and System usage. The charts can be configured to show data for the previous three hours, the previous day, week or month, or for a custom date range. |
Storage Groups |
Lists the configured storage groups and containers and key data points for each. |
Alerts |
Lists generated alerts |
Diagnostics |
Provides details about generated diagnostic bundles as well as a direct download link. |
- To manage a QoreStor system, find the system in QorePortal Systems page. Click Manage. A cloud-enabled version of the QoreStor UI will be displayed, providing management and configuration options as documented in this User Guide.
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NOTE: Remote Management must be enabled on each QoreStor system before you can manage the system through QorePortal. Refer to Enabling Remote Management for information. |
Support, maintenance, and troubleshooting
Support, maintenance, and troubleshooting
The QoreStor GUI provides various information and tools that can help you better understand the current state of your system and that provide basic, support, maintenance, and troubleshooting functionality.