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On Demand License Management Current - User Guide

Table of Contents

Working with Licenses Overview of On Demand Licenses

Organizations Microsoft Entra tenants

Prerequisites for Licenses

Viewing available tenants and their status Granting Admin consents Prerequisite for reporting usage data Prerequisite for Self Service License Reporting access Selecting a tenant on the Licenses dashboard Subscriptions About Access Control

Licenses summary

Viewing the summary dashboard License cost data Tenants filter Estimated license cost Estimated license loss Available paid licenses Inactive assigned licenses Needs your attention Paid license distribution Product Usage License availability

Using the Tenants filter Total Cost Cost by license type Cost by department

Viewing licenses

About filtering license data Viewing conflicting licenses

Viewing product usage for different Microsoft products

Viewing and filtering for All Products Viewing Office 365 usage Viewing Power BI Pro activity data Viewing Microsoft 365 Apps for Enterprise activity data Viewing Microsoft Visio desktop activations Viewing Microsoft Project desktop activations

Viewing groups, changing license assignment, and removing licenses

Viewing group information About changing group license assignment and removing licenses Updating a group license assignment Removing a license from a group About the Job Status page

Viewing users, assigning and reclaiming licenses

Viewing user information About assigning and reclaiming licenses Assigning a license to a user Reclaiming a license from a user About the Job Status page About Access Control

Customizing rates and excluding licenses Adding custom attributes Setting the currency symbol for reports

Documentation roadmap

Global settings Modules Documentation

User Guides Release Notes

Technical Support

Current operational status Contact support Module product support pages Information and discussion: Quest community forums

Current operational status

On Demand status

On Demand relies on Microsoft Azure and Amazon Web Services (AWS) infrastructure and as such, is subject to the possible disruption of these services. You can view the following status pages:

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Microsoft Azure status

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Contact support

The Contact Support page allows you to submit a Technical Service Request. It also provides the phone numbers to use when contacting the Quest support team.

Module product support pages

Each On Demand module has a dedicated support page with “getting started”, troubleshooting, and other useful information.

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Product Support - Audit

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Product Support - Migration

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Product Support - Recovery

Information and discussion: Quest community forums

Visit the On Demand community forum to read current information or to post a forum topic.

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