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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Introduction

About Quest NetVault

Quest® NetVault® (NetVault) offers the most advanced, cross-platform data protection capabilities as well as unsurpassed ease of use, out-of-the-box deployment, and pain-free scalability

NetVault allows you to safeguard your data and applications in both physical and virtual environments from one intuitive user interface and to protect a massive number of servers that contain many petabytes of data. NetVault also features heterogeneous support, so you can safeguard data on a wide range of operating systems, applications, databases, processor architectures, and networked storage devices. Such cross-platform versatility makes it easy for you to tailor NetVault to match the ever-changing and growing landscape of your IT infrastructure.

Application protection: Ensure the availability of business-critical applications such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Domino, DB2, Informix, SAP, and Sybase with application plug-ins. These plug-ins complement native solutions to save you time on integration. No scripting is required to run backup and recovery jobs.
NAS protection: Get advanced data protection for information stored on NAS appliances, including the devices made by Dell, EMC, Hitachi, IBM, NetApp, and Sun. You can reduce traffic over the LAN and maximize performance by backing up data using Network Data Management Protocol (NDMP). NetVault supports many different storage topologies and configurations, allowing you to perform backups directly to a locally attached SCSI device, a SAN-attached device, or a storage device elsewhere on the network.
Enterprise-wide control: Use the web-based interface to configure, manage, and monitor your backup and recovery operations. Convenient wizards guide you through the common tasks, such as creating backup jobs, assigning policies, configuring storage devices, and generating reports.
Back up to disk and tape: Leverage disk- and tape-based backups to a wide range of storage targets, including NAS devices and third-party deduplication appliances. NetVault also allows you to move data from one storage target to another for off-site storage and disaster recovery purposes.
Data deduplication: Reduce your data storage footprint with powerful deduplication technologies. NetVault integrates seamlessly with the Quest DR Series system of deduplication appliances and the Rapid Data Access (RDA) client-side deduplication technology, enabling you to take full advantage of the appliance’s powerful deduplication, compression, and replication capabilities. Additionally, NetVault supports software-defined Quest QoreStor™ storage devices (Linux only), which also provide the advantage of RDA client-side deduplication. NetVault also supports EMC Data Domain backup and recovery platform, as well as its DD Boost technology for deduplication.
Virtualization support: Extend advanced data protection to VMware and Hyper-V environments. NetVault gives you consistent, reliable, point-and-click backup and restore for virtual environments without requiring you to be an expert.
High-performance multi-streaming: Save time and ease management by backing up multiple workloads simultaneously.
Strong security: Meet regulatory requirements without sacrificing backup windows or deduplication performance with encryption plug-ins for CAST-128, CAST-256, non FIPS compliant AES-256, and FIPS compliant AES-256 algorithm support. Flexible job-level encryption lets you easily select which data to encrypt.
Simple, straight-forward licensing: License NetVault based on capacity or by component. This option gives you incredible flexibility to choose the model that best meets the organization’s needs. With component-based licensing, you can choose which modules you need. You can also license NetVault by capacity and deploy an unlimited number of clients or application plug-ins. Quest offers two capacity-based licensing editions for NetVault. One offers great value for growing businesses; the other offers comprehensive protection for large enterprises.

About this document

This guide describes how to configure and use NetVault to protect your data. It provides comprehensive information about all NetVault features and functionality.

IMPORTANT:  
NetVault stores the system configuration settings in “.cfg” files, which reside in the config directory under the NetVault installation directory. The settings in these files should only be modified under the guidance of Quest Technical Support personnel. Improper changes to these files can cause errors and other unexpected behavior. Before modifying a configuration file, make sure that you create a backup copy of the file.

Target audience

This guide is intended for backup administrators and other technical personnel who are responsible for designing and implementing a backup strategy for the organization. A good understanding of the operating systems on which the NetVault Server and Clients are running is assumed.

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