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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Quest DR Series system prerequisites

Before adding a Quest DR Series system to a NetVault Server, verify that the following requirements are met:

•
DR appliance must be running on DR OS version 4.0 or higher.
•
Configure the required storage options: On the Quest DR Series system, configure the storage options for the container. For more information about the storage options, see the Quest DR Series system Administration Guide.
•
Configure ports for optimized replication: To perform optimized replication operations across a firewall, configure the following fixed TCP ports on the Quest DR Series system to support RDA replication operations:
•
Port 9920
•
Port 11000
•
Port 10011

Adding a Quest DR Series system

To use a Quest DR Series system for backups and restores, you must first add the device to the NetVault Server. You can use the configuration wizard to add and configure this device.

•
Adding a Quest DR Series appliance
•
Creating a container
•
Adding a container as a media

Adding a Quest DR Series appliance

To add a Quest DR Series system to the NetVault Server:
1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Add Storage Devices.
— or —
In the Navigation pane, click Manage Devices, and then click Add Device.
2
On the Add Storage Devices page, select the Quest RDA Device option, and click Next.
Figure 3. Add Storage Devices page
3
On the Add Quest RDA Device page, provide the following details.
Figure 4. Add Quest RDA Device page
 
Table 24. Add Quest DR Series system
Option
Description

Hostname

Type the Fully Qualified Domain Name (FQDN) or IP address of the Quest DR Series system.

If the server is unable to resolve the host name, it fails to add the device.

Username

Specify a user account that can be used to log on to the device.

On the Quest DR Series system, only one user account exists, and the user ID for that account is backup_user.

Password

Type the password for the user account.

4
Click Add RDA Device to add the device.

Creating a container

1
In the Navigation pane, click Manage Devices, and then click the plus icon corresponding to the DR device.
2
On the Quest DR Device page, verify that the Containers option is selected.
3
Click Create Container.
4
In the Create Container dialog box, use the drop-down list to select a storage group.
5
In the Container Name text box, enter a name for the storage container.
6
Click Save.
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