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Archive Shuttle 11.5 - Administration Guide

Introduction Configuring Archive Shuttle Using HOTS Using the Archive Shuttle user interface Dashboards Manage Configuration Advanced configuration Monitoring Logging Reporting Journal Transformation migration Troubleshooting

General information

All pages share a common look and feel within the Archive Shuttle user interface.

On the left side is the main navigation area. It is used to jump from page to page, where every page controls a different aspect of Archive Shuttle.

Along the top are “Actions”, which are context sensitive to each page.

The following pages are available:

Page

Description

Progress and Performance

Provides an overview of the status of the migration.

System Health

Shows key information about the health of the migration environment.

User Information

Allows an administrator to see detailed information gathered about users.

Bulk Mapping

Provides tasks to create container mappings.

Manual Mapping

Provides tasks to create single container mappings.

Existing Mapping

Provides tasks to manipulate existing mappings.

Offline Media

Allows configuration of offline media (e.g., disk shipping).

Pre-migration

Run workflow commands prior to migration on a per mapping basis.

Stage 1 (Sync Data)

Provides detailed information on the migration status for each Container mapping. This is the “Item Sync” status for the container.

Stage 2 (Switch User)

Provides detailed information on the migration status for each Container mapping. This is the “Workflow” status after switching a container to the target environment.

Link Statistics

Provides detailed information on the migration status for each Link.

Performance

Provides a detailed hourly performance overview of the migration and allows selection of date/time ranges to see this data historically and graphically

Failed Items

Provides information on items that have failed to export or import.

Index Fragmentation

Shows information about SQL Index Fragmentation.

License

Provides information on the licenses available for migration.

Support Bundles

Allows the creation and manipulation of log file bundles that are helpful to QuadrotechSupport Engineers

AS Modules

Allows an administrator to control the configuration of modules deployed in the environment.

Active Directory

Provides a list of Active Directory domains and allows for them to be scanned for users.

User Groups

Provides an administrator the ability to manage Archive Shuttle groups. These are used as aids when selecting containers to migrate.

Tag Management

Add, edit or delete tags assigned to mappings.

EV Environment

Provides an overview of the Enterprise Vault Environment. It’s also used to add new environments and various Enterprise Vault related collection tasks.

EV DA Environment

Provides an overview of the Enterprise Vault Discovery Accelerator environment. It’s also used to add new environments and various Enterprise Vault Discovery Accelerator related collection tasks.

EV Retention Mappings

Provides insight into Enterprise Vault Retention Category mappings that are needed for the migration.

EAS Environment

Provides an overview of the Enterprise Vault Discovery Accelerator environment. It’s also used to add new environments and various EAS related collection tasks.

SourceOne/EMX Environment

Provides an overview of a SourceOne/EMX environment. It’s also used to add new environments and various SourceOne/EMX related collection tasks.

Dell Archive Manager Environment

Provides an overview of a Dell Archive Manager environment. It’s also used to add new environments and various Dell Archive Manager related collection tasks.

Metalogix Environment

Provides an overview of a Metalogix environment. It’s also used to add new environments and various Metalogix related collection tasks.

Office 365 Environment

Provides an overview of an Office 365 environment. It’s also used to add new environments and various Office 365 related collection tasks.

Links

Provides an overview of Links, allows creation of an Archive Shuttle Item databases as well as enabling Map Modules to Links.

Workflow Policies

Allows an administrator to review the commands within a workflow, modify workflows and add new workflows.

Migration Filters

Allow an administrator to construct filters that can filter the data during migration.

System Configuration

Allows an administrator to fine-tune the migration environment.

Grids/Tables

Filtering

Many of the grids / tables can be sorted and filtered as required.

Sorting can be achieved by clicking on the appropriate column header. Ascending versus descending order is achieved by clicking on the column heading a second time.

Filtering is provided on many columns by the means of the textbox below a column header. Data entered into this text box will cause Archive Shuttle to “filter by” on that column. The small “antenna” symbol behind the textbox can be used to change the type of filter, with the following being common options that are available:

·Begins with

·Contains

· Does not contain

· Ends with

· Equals

· Does not equal

It is possible to combine multiple column filters to further enhance the displayed data in the grid / table.

In order to apply the filter, which may contain multiple columns/selections click on the ‘Apply’ button at the right of the filter row.

A second filtering option is provided by the little “antenna” symbol behind the header name of a column. It provides a Microsoft ® Excel ® like filtering interface which lists the following values for an easy selection:

·(All): Does not apply a filter, displays All Items

·(Blanks): Only displays items that do not have a value

·(Non blanks): Only displays items that have a value, hiding blank values

·Values: Aggregated list of values from that column to choose from

Paging

All grids provide standard paging functionality. It is possible to see the current page, and select to view another page from the pager at the bottom of the grid.

Dashboards

Progress and Performance

The Progress and Performance Dashboard provides an administrator with an overview of the current state of the archive migration project. The following information is displayed:

Item

Description

Status

User finished migration:

Percentage of mapped containers that have been through the complete workflow

Stage 1 (Synced):

Percentage of users that have been synched.

Stage 2 (Switched):

Percentage of enabled users switched to target

Basic statistics

Data gathered for the migration, including:

Users

Total number of users

Mailboxes

Total number of mailboxes

Archives

Total number of archives

Archived Items

Total number of archived items

Archived Items Size

Size Total size of the archived items

Mappings

Total number of containers that have been mapped

Enabled for Sync (Stage 1)

Total number of containers that are in Stage 1

Enabled for Switch (Stage 2)

Total number of containers that are in Stage 2

Finished Migration

Total number of containers that have finished migration

Last 10 Workflow Completed Users

Last ten users that have fully completed their migration workflow

Clicking in this area will move you to the Stage 2 screen within the Admin Interface.

Export Speed GB/h

Extraction Speed Items/h

Ingestion Speed GB/h

Ingestion Speed Items/h

Export and import speed per hour, calculated from the last ten minutes values

Overall Performance

Collection, Export and Import performance broken down into a timetable.

·Last ten minutes

·Last hour

·Current day

·Current week

·Current month

·Current quarter

·Last 6 months

·Current year

·All

Archive Statistics

For how many archive have archive statistics been received.

Archive statistics are:

·Count of items in an archive

·Size of items in an archive

·Count of shortcuts in mailbox belonging to this archive

Collected Items

How many items need to be collected in total (based on archive statistics), and how many have already been collected.

Current Activity

·Running Export Item Count

·Running Imports Item Count

·Failed Export item Count

·Failed Import Item Count

·Running Export Item Size

·Running Import Item Size

·Failed Export Item Size

· Failed Import Item Size

Exported Items

Exported Size

Imported Items

Imported Size

Exported and imported count/size as a percentage

The Dashboard can optionally be switched to show all of this information for a specific link order to more closely monitor a particular part of the migration project.

It is also possible to show the extraction and ingestion speed in items per second, rather than items per hour.

Optionally, you can configure the page’s widgets to display compressed sizes.

System Health

The dashboard provides an administrator with an overview of storage and other health parameters that may affect the migration being undertaken. If a problem is detected a yellow triangle will be visible in the user interface and a number. The number represents the number of problem types.

The page is divided into the following sections:

Section

Description

Modules

Information relating to the status of modules. Those with issues will be shown with a warning symbol. Hover over those items and a tooltip will give more information.

In addition this page shows details relating to any credentials which have been configured to be used by the system to access resources. These credentials are updated upon module restart.

Storage Paths

Shows information about the storage paths used by the system.

Miscellaneous

Any retention categories that are not mapped to a target environment are displayed here.

Events

Status events will be shown on this page. A list of events that may be displayed are described in the topic System Health Events.

Sync

Details relating to environment sync activities will be shown on this page.

 

Free space on a staging area location is color coded as shown in the following table:

Highlighting

Reason

No highlighting

Free space is above 100 GB

Yellow

Free space is below 100 GB

Red

Free space is below 50 GB

In addition, the System Health page gives an overview of any modules that are deactivated or otherwise not running. This is shown at the top left of the screen in the Admin Interface.

If all available Office 365 licenses are already assigned and there is no available license left, on the Events tab on the System Health page displays a warning message.

The Link information at the bottom of the page also highlights the ‘Used’ space on each link. Used space is defined as the used space from disk. This is also color coded for ease of identifying a potential problem, as follows:

Highlighting

Reason

No highlighting

Used space is within normal parameters

Yellow

Used space is between 75% and 90% of the maximum allowed

Red

Used space is above 90% of the maximum allowed

If the Used Space reaches 100% on a link, exporting of data will be stopped until data has been imported, even if there is still free disk space available on disk. This is further illustrated as follows:

info

NOTE: High and low watermarks can be adjusted from the Links page in the Archive Shuttle UI.

 

SizingtheStaging1

SizingtheStaging2

The link information that is included also gives an indication of the indexing performance on the target (if the target is Enterprise Vault). The Index Incomplete column shows the number of items that are waiting to be indexed on the target environment. This information is updated once per minute by the EV Import module.

info

NOTE: If the Index Incomplete column shows a large value, it might indicate an issue with indexing in the target environment, which should be investigated.

 

Actions to be performed on the System Health page

·Cleanup Staging Area: Issues a command to the Archive Shuttle modules to clean up the staging area of already imported files.

·Run Now: Run a scheduled task immediately.

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