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NetVault Plug-in for Microsoft 365 13.4.1 - User Guide

Introducing NetVault Plug-in for Microsoft 365 Installing and removing the plug-in Configuring the plug-in Backing up data Restoring data Troubleshooting

Selecting data for a restore

 
* 
NOTE: Plug‑in for Microsoft 365 does not support restoring Client Secret Keys for service principals.
1
On the Navigation pane, click Create Restore Job.
2
To filter the items displayed in the saveset table, click Filter .
The table displays the saveset name (job title and saveset ID), creation date and time, size, and catalog status. By default, the list is sorted by creation date.
3
In the saveset table, select the applicable saveset.
When you select a saveset, the following details are displayed in the Saveset Information area: Job ID, job title, server name, client name, plug-in name, saveset date and time, retirement setting, Incremental Backup or not, Archive or not, saveset size, and snapshot-based backup or not.
4
Select one of the following options:
•
Restore All Using Defaults: To restore using the prepopulated defaults, click this button, and proceed to Step 6.
•
Restore: To use the Create Selection Set page to select the items that you want to restore, click this button and proceed to the next step.
5
On the Create Selection Set page, select the data that you want to restore.
 
* 
NOTE: While relocation is generally supported for Outlook and OneDrive, it is not supported for Teams or Azure AD accounts.
NOTE: If you want to relocate the backup of the publishing portal template of a SharePoint Online site rather than restore it to its original location, create a site for this template and provide the new site’s name to the restore job in the Relocate option.
NOTE: The plug-in does not support the restore of calendars or events created by a different user.
NOTE: The plug-in does not support the restore of calendar events while relocating a mailbox from one user to the mailbox of another user.
NOTE: Parent level selection requires exclusive selection of supported endpoints; SPO and Teams mixed restore selection should be avoided.
6
If you want to increase the speed of the restore job, complete the following steps:
a
On the Create Selection Set page, click , and select the General tab of the Microsoft 365 Restore Options dialog box.
b
Select Enable multi-streaming, enter the number of streams, and click OK. The value that you enter depends on your configuration and network bandwidth. The maximum value is 10. If the number of items included in a selection set is less than the specified number of streams, the plug-in automatically adjusts the number of streams setting.
7
Proceed to the steps in the applicable topic:
•
If you are creating a restore job for Outlook, complete the next section, Setting restore options for Outlook.
•
If you are creating a restore job for Azure AD, complete the section Setting restore options for Azure AD.
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If you are creating a restore job for OneDrive, SharePoint Online, or Teams, skip to Finalizing and submitting the restore job.
 
* 
NOTE: Plug‑in for Microsoft 365 does not support the restore of on-premises synced users and groups while the sync is enabled.

When you delete on-premises synced Windows Server Active Directory (AD) users from Azure AD after disabling the AD sync, the users restore as Azure AD users. The administrator then receives an email of duplicate attributes for users that changed to Azure AD users on every sync. If the administrator wants to sync them again as Windows Server AD users, you must delete the users from Azure AD and sync again.

Setting restore options for Outlook

On the Create Selection Set page, click , and configure the following parameters on the Outlook tab of the Microsoft 365 Restore Options dialog box:

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Restore mailbox to particular folder: If you want to specify a specific location to restore the selected mailbox folder to, select this option and enter the name of the folder.
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Restore Mailbox Settings: To include the settings and rules associated with the selected mailboxes, select this option.
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Exclude Calendar: If you want to exclude calendars, select this option.
•
Exclude attachments: If attachments and inline images were included in the backup, select this option if you want to exclude the attachments and images from the restore.
 
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IMPORTANT: If attachments are included, you must have a SharePoint Online license to perform a restore to a OneDrive account.
Setting restore options for Azure AD

On the Create Selection Set page, click , and configure the following parameters on the Azure Active Directory tab of the Microsoft 365 Restore Options dialog box:

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Set password for user(s): The plug-in assigns the default password nvbu123*#$from the “config” file to the user. As the administrator, you can use this option to assign the user a different password during restore to match domain policies. This password is set for all users that are restored after being deleted from the Azure AD.
•
Skip assigned license(s): By default, all licenses that are backed up for the Azure AD user are assigned by a restore operation. If you do not want to assign those licenses, select this option.
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Delete existing application(s): By default, the previous application associated with a service principal is not deleted from Azure AD on restoring a service principal. If you want to delete the existing application from Azure AD after restoring the service principal, select this option.

Finalizing and submitting the restore job

The final steps include setting additional options on the Schedule, Source Options, and Advanced Options pages, submitting the job, and monitoring the progress through the Job Status and View Logs pages. These pages and options are common to all NetVault Plug-ins. For more information, see the Quest NetVault Administrator’s Guide.

1
To save the settings, click OK, and then click Next.
2
In Job Name, specify a name for the job if you do not want to use the default setting.
Assign a descriptive name that lets you easily identify the job when monitoring its progress. The job name can contain alphanumeric and nonalphanumeric characters, but it cannot contain non-Latin characters. On Windows, there is no length restriction; however, a maximum of 40 characters is recommended.
3
Use the Schedule, Source Options, and Advanced Options lists to configure any additional required options.
4
Click Save or Save & Submit, whichever is applicable.
You can monitor progress on the Job Status page and view the logs on the View Logs page. For more information, see the Quest NetVault Administrator’s Guide.

Relocating mailboxes and OneDrive accounts during the restore process

Plug‑in for Microsoft 365 supports relocation at the Outlook mailbox and OneDrive user levels. You can relocate data to any plug-in user, including a user from a different tenant.

To relocate mailboxes and OneDrive accounts during the restore process
1
After the prerequisites have been met, click Create Restore Job.
2
To filter the items displayed in the saveset table, click Filter .
3
In the backup saveset, select the applicable saveset.
4
To use the Create Selection Set page to select the mailbox or OneDrive user account that you want to restore, click Restore.
5
On the Create Selection Set page, select the mailbox or OneDrive user account that you want to relocate, and select Rename from the context menu.
 
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IMPORTANT: Even if you entered an email ID earlier, the plug-in does not select the check box for the applicable mailbox or OneDrive user account; you must manually select the mailbox or OneDrive user account.
6
In the Rename/Relocate dialog box, enter the new location for the mailbox or OneDrive user account in the Relocate box, and click OK.
7
Continue with the restore procedure as explained in Setting restore options for Outlook and Finalizing and submitting the restore job.
The mailbox is restored with its new name to the original location as a subset of the original mailbox.
Relocating a mailbox and a OneDrive account to a user from another tenant

Plug‑in for Microsoft 365 supports cross-tenant relocation for Outlook and OneDrive data. To restore a mailbox or OneDrive data from a user from one tenant to a user from another tenant, see Relocating mailboxes and OneDrive accounts during the restore process.

Searching for granular items

The Search option on the Create Restore Job — Choose Saveset page lets you find specific files or data items without opening any savesets or browsing through their contents. You can use filenames, regular expressions, or Team names to find the data items that you want to restore, as well as subject, sender, recipient, and received date and time to find email messages. You can also search in Azure AD backup for Azure AD users, groups, or service principals; and search for SharePoint Online savesets by site name using the Name criterion.

To configure or enable the catalog search, select Catalog Search from the Navigation pane. The catalog search supports the regular expression syntax used by Elasticsearch. For more information on Elasticsearch, see https://www.elastic.co/guide/en/elasticsearch/reference/current/query-dsl-regexp-query.html. For more information on catalog search, see the Quest NetVault Administrator’s Guide.

To search for items in savesets:
1
On the Create Restore Job — Choose Saveset page, click Search.
2
In the Search for files in savesets dialog box, configure the following options:
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Search String: Type the search string.
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Regular expression search: To use POSIX regular expressions in the Search String box, select this check box.
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Use legacy search method: If both cataloged and non-cataloged savesets are included in the search, the plug-in displays this check box.
If only non-cataloged savesets are included in the search or if Use legacy search method is selected, the legacy search is used.
If only cataloged savesets are included in the search or if Use legacy search method is cleared, the catalog search is used.
 
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NOTE: For an Outlook backup, you can filter your search using Subject, Sender, Recipient, and Received Date and Time.
3
To search in one or more specific savesets, select the applicable savesets, and click Search.
If you do not select a saveset, all savesets are included in the search. On the Search Results page, you can view the savesets that contain the specified files or data items.
4
Select the items you want to restore.
You can only restore items from one saveset.
5
Click Restore selected items.
6
Complete Step 6 in Selecting data for a restore.
 
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