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NetVault Plug-in for Microsoft 365 13.4.1 - User Guide

Table of Contents

Introducing NetVault Plug-in for Microsoft 365

NetVault Plug-in for Microsoft 365: at a glance Key benefits Feature summary Target audience Recommended additional reading

Installing and removing the plug-in

Installation prerequisites Installing or upgrading the plug-in Removing the plug-in Supporting licensing models

Configuring the plug-in

Auto configuration of Azure application Adding a certificate for configuration Using the Microsoft 365 admin portal to obtain configuration details Preparing SharePoint Online for backup and restore Entering the configuration details in the plug-in Multi-tenant support Improving backup and restore performance by using multiple applications for multiple endpoints Improving backup and restore performance by modifying parameters in the configuration file

Backing up data

Defining a backup-and-recovery strategy Adding patterns to use for exclusion and inclusion Performing backups

Selecting data for a backup Setting backup options Finalizing and submitting the backup job

The Restart feature is available for mailbox-related backup jobs; it is not available for OneDrive-related backup jobs. Continuous data protection backups

Prerequisite

Performing continuous backups

Selecting data for a continuous backup Setting continuous backup options Finalizing and submitting the continuous backup job

To select Target Storage options, click and complete the following steps

Selecting data for a restore Finalizing and submitting the restore job Relocating mailboxes and OneDrive accounts during the restore process Searching for granular items

Troubleshooting

Troubleshooting

This topic describes some common errors and their solutions.

Table 6. Troubleshooting

•

Failed to add backup record

•

Failed to write index of backup to the database

These messages indicate that the selected data was backed up, but the job’s index information was not properly added by NetVault to its database. Without this index information, the data cannot be properly restored.

Open the Manage Devices page, select the backup media, and click Scan. NetVault stores index information for backup jobs in two locations: in the NetVault Database and on the media targeted by the backup. When you scan the backup media, the index information is added to the NetVault Database. To verify that the information was added, open the Manage Job Definitions page, and locate the specific job. If you can run the job now, the scan process has corrected the problem.

If the scan has failed, run the backup job again.

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