Invariably, a machine on which Rapid Recovery Core is running shuts down or must be rebooted. In release 6.2, Rapid Recovery Core is enhanced to improve its ability to gracefully shut down and restart Core services.
The Core UI now offers UI features to either restart or shut down the Core service with one click. This feature is useful when planned maintenance of the Core server (including rebooting or restarting) is required. Users receive notification when corresponding services have finished shutting down. These features are accessed from the top of the Core Settings page.
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NOTE: Another useful feature supporting graceful shutdown is the ability to suspend the Core from scheduling future tasks. For more information, see the topic Suspending or resuming scheduled tasks. |
Use this procedure to restart or shut down the Core service.
The Settings page is displayed. At the top of the Settings pane, above the categories of settings, you see options to Restart Core Service or Shut Down Core Service.
The Settings pane contains a navigation column on the left side, listing each Core setting. Click any link in this list, or scroll down on the right side of the page to see all configuration options for each Core setting.
When you click on a setting you want to change, that setting becomes an editable control. Do one of the following:
For each setting, when satisfied with your changes, click to confirm and save the change and exit edit mode, or click
to exit edit mode without saving.
The Rapid Recovery Core settings that you can configure are described in the following table. Each setting has a link to a relevant topic with more information.
Configuration Setting | Description | ||
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General |
General settings include configuration options that apply generally to the Rapid Recovery Core, including display options and ports for the web server and for the Rapid Recovery service. For more information about the general settings for Rapid Recovery Core, including how to configure these settings, see Configuring Core general settings. | ||
Updates |
Update settings control aspects of the automatic update feature, which checks for updated versions of Rapid Recovery software. For more information about settings for updating the Rapid Recovery Core, including how to configure these settings, see Configuring update settings. | ||
Nightly Jobs |
Nightly jobs settings are automated tasks which the Core performs daily. You can configure the time the jobs begin and which jobs are performed. Quest recommends scheduling the jobs outside of normal business hours to reduce load on the system when demand for resources is high. For more information, see Understanding nightly jobs, Configuring nightly jobs for the Core, and Customizing nightly jobs for a protected machine. | ||
Transfer Queue |
Transfer queue settings control the number of times transfer operations are attempted if jobs fail due to unavailability of resources. You can establish the maximum number of concurrent transfers and the maximum number of retries for transferring data. For more information about transfer queue settings, see Modifying transfer queue settings. | ||
Client Timeout |
Client timeout settings determine the length of time before that specific connection requests or read and write operations should be attempted before timing out. For more information about client timeout settings, see Adjusting client timeout settings. | ||
DVM Deduplication Cache |
Deduplication ensures that unique blocks of information are stored only one time in your repository, creating references to repeated data blocks. The references are stored in a deduplication cache. If encryption keys are used, then deduplication occurs within each encryption domain. DVM deduplication cache settings let you configure the size and specify the locations for the primary and secondary cache, as well as the location for the metadata cache. For more information about deduplication cache, see Understanding deduplication cache and storage locations. For information about adjusting the settings, see Configuring DVM deduplication cache settings. | ||
Replay Engine |
Replay engine settings control information regarding the communication channel for the Replay engine, such as IP addresses and timeout settings, to help adjust the performance specific to your network needs. For more information about engine settings for Rapid Recovery, see Configuring Replay engine settings. | ||
Deploy |
Deploy settings let you set options for deploying the Rapid Recovery Agent software from your Core to the machines you want to protect.
For more information about configuring deployment settings, see Configuring deployment settings. | ||
Database Connection |
Rapid Recovery stores transactional information in a MongoDB service database that is installed locally by default on the Core machine. You can configure these settings to change how long information is retained in the database, or to change the connection pool size to allow for more or fewer concurrent connections. For more information about establishing or modifying database connection settings for the service database, see Configuring database connection settings. | ||
Local Database Settings |
Rapid Recovery displays information about Core tasks, events, and alerts on the Events page. Rapid Recovery stores this transactional information in a MongoDB service database that is installed locally on the same machine as the Rapid Recovery Core. You can configure credential information (user name and password) for the local Mongo service database using the Local database settings. For more information about adjusting local database settings, see Modifying local database connection settings. | ||
SMTP Server |
Configure Simple Mail Transfer Protocol (SMTP) server settings for the Core to send Core event information by email. For more information about configuring an SMTP email server, see Configuring an email server.
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Cloud Accounts |
The Cloud Accounts settings let you specify configuration settings for supported cloud accounts. These settings do not create cloud accounts. Instead, they associate existing external cloud storage or cloud service provider accounts with your Rapid Recovery Core to facilitate actions such as archiving Rapid Recovery information. For information about setting timeout settings for cloud accounts, see Configuring cloud account connection settings. For more information about managing cloud accounts in the Rapid Recovery Core Console, see Cloud accounts. | ||
Reports |
Report settings include configuration parameters that allows you to select the font used when a report is generated from the Rapid Recovery Core. You can also set the paper size and page orientation for reports. For more information about changing report settings, see Managing report settings. | ||
Attachability |
Attachability settings let you specify whether to perform SQL attachability checks on the protected machine, or whether to use the SQL Server instance on the Core. If specifying SQL on the Core, you must provide credential information. For more information about managing SQL attachability settings for the Core, see Managing Core SQL attachability settings. | ||
Jobs |
Core jobs are automatically created whenever you initiate operations such as replication. You can specify settings for each job using the Jobs settings for the Core.
You can configure the number of jobs to run at one time. In case network or other communication errors prevent any job from succeeding the first time, you can set how many times a job should be attempted using the Try Count setting. For more information about Core jobs, which jobs are available, and how to configure them, see Core job settings. | ||
Licensing |
From the Core console, Rapid Recovery lets you change the license associated with your Core, limit the number of daily snapshots, view license pool information, and contact the license server. For more information about managing licenses from the Core, see "Understanding Rapid Recovery licenses" in the Rapid Recovery Installation and Upgrade Guide. For more information about managing licenses, see the Rapid Recovery License Portal User Guide.
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SNMP Configuration |
Simple Network Management Protocol (SNMP) is a protocol for managing devices on an IP network. You can configure the Rapid Recovery Core as an SNMP agent. The Core then can report information such as alerts, repository status, and protected machines. For more information about using SNMP with Rapid Recovery, see Understanding SNMP settings. | ||
vSphere |
vSphere Core settings apply only for users of the agentless protection of virtual machines. If using a vSphere host, these settings include connection settings that apply to the VMs.
For more information about vSphere settings for VMware or ESXi agentless protection, see Configuring vSphere settings. | ||
VMware Proxy |
A VMware proxy service installed with the Core lets users set service timeouts associated with VMware disk storage. For more information about these settings, see Managing VMware proxy settings. | ||
QorePortal |
If managing two or more Cores, you can integrate your Core server with the QorePortal This feature, particularly useful for managed service providers, lets you manage multiple Cores; access a dashboard where you can monitor tasks and events, view repository status, and check system health; generate reports; and perform a growing list of other functions from a single web-based user interface. To enable or disable access to the portal, use this setting. | ||
vFoglight |
Quest Foglight for Virtualization (vFoglight) helps administrators monitor, analyze, and optimize hypervisors across VMware, Hyper-V, and OpenStack environments. For customers managing VMs using vFoglight and protecting them on a Rapid Recovery Console, this Core setting lets you integrate navigation for the two products. After successfully entering vFoglight settings, by clicking the vFoglight URL on the Summary page for VM in the Core Console, users navigate to the corresponding page for that virtual machine in vFoglight. For more information about the vFoglight Core settings, see Configuring vFoglight settings. For more information about vFoglight, see the vFoglight product page on the Quest website. |
You can also access Core tools such as viewing a summary of system information, or downloading Core log files. For more information, see Core-level tools.
General settings for the Rapid Recovery Coreinclude the Core ID, display name, the web server port, service port, locale (the Core console display language), and the display color theme.
The setting you selected becomes editable, as a text field or a drop-down menu.
Text Box | Description | ||||
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Core ID | Each Core has a unique Core ID. This ID is used, for example, to integrate your Core with the QorePortal to provide reporting or management of two or more Cores. The Core ID is now listed in General settings.
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Display name |
Enter a new display name for the Core. This is the name that will display in the Rapid Recovery Core Console and (if enabled) in the QorePortal. You can enter up to 64 characters. | ||||
Web server port | Enter a port number for the Web server. The default port is 8006.
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Service port | Enter a port number for the Rapid Recovery Core service. The default port is 8006.
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Locale |
From the Locale drop-down list, select the language you want to display.
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Theme |
From the Theme drop-down list, select the style you want to apply to the Core Console. Three themes are available:
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Agree to use of personal data |
To change the setting that allows the application to use personal information, from the Agree to use of personal data drop-down list, select Yes or No, as appropriate. In the resulting dialog box, select and register the appropriate license file. When you upgrade or install Rapid Recovery Core, you have the option to set sharing of personal information. If you agree to share information with Quest, you can use features such as automatic update and the QorePortal (which is then enabled by default). If you decline to share information with Quest when installing, you are prompted to register a non-phone-home license. You must have access to the non-phone-home license to save to confirm the change.
In release 6.5, when you change this setting from "Yes" to "No," the following applies:
However, the reverse is not true. When you change this setting from "No" to "Yes," you give the Core permission to share your information, but no information is shared until you explicitly change the license to phone-home mode and update the appropriate Core settings. For example:
To understand the effect of sharing personal information, see Managing privacy, including the topic How Rapid Recovery uses personal information. For more information about the functions you cannot perform when using non-phone-home mode, see the topic Non-phone-home license restrictions. To request a license for non-phone-home mode, see Obtaining and using non-phone-home licenses. |
Rapid Recovery includes the automatic update feature. When installing the Rapid Recovery Core , you can choose whether to automatically update the Rapid Recovery Core software when new updates are available, and how frequently the system should check for updates.
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NOTE: The automatic update feature requires a license using the standard phone-home mode. If using a software license in non-phone home mode, your Core does not have permission to communicate with the Rapid Recovery License Portal and cannot update the Core or notify you of available updates. For more information, see Managing privacy. |
Rapid Recovery release numbers typically include four chunks of information, separated by decimal points: the major release number, minor release number, revision, and build number. For example, the first rebranded release of Rapid Recovery was 6.0.1.609. The next release was 6.0.2.142.
The automatic update feature compares all digits in a release number. If you enable automatic update, the Core software is only updated without intervention when the major and minor release numbers are identical. For example, automatic update would occur from Core version 6.0.1.609 to 6.0.2.142 (both start with 6.0). On the same machine, the Core would not update automatically from 6.0.2.142 to 6.1.1.XXX, because the digits after the first decimal are not equal. Instead, you are notified (by a banner at the top of the Core Console) that an update to the Core software is available. This notification gives you an opportunity to review release notes, and determine if updating to the latest Core version is appropriate for your needs.
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NOTE: For information on installing Rapid Recovery Core software, see the Rapid Recovery Installation and Upgrade Guide. |
You can view and change the settings the system uses to check for updates at any time.
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Caution: When using replication, configuring your system to install updates automatically could result in upgrading the source Core before the target Core, which may result in replication failure or the inability to set up new replication between Cores. For replication users, Quest recommends administrators apply automatic upgrades only to the target Core, and then manually upgrade the source Core, and lastly upgrade the protected machines. |
Complete the steps in this procedure to configure update settings.
The setting you selected becomes editable.
Text Box | Description |
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Check for new updates | Select how frequently Rapid Recovery checks for and installs updates. You can choose from the following options:
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Install updates | Specify the handling of available updates by choosing one of the following options:
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Status | The status indicates whether any new updates are available. |
Last check | The Last check field indicates the date and time the system last checked for an update.
Click Check Now to immediately verify whether a software update is available. This check occurs regardless of the frequency you have set. |
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