Rapid Recovery 6.4 - User Guide

Viewing or changing accounts saved in the vault

Follow this procedure to view accounts in the Credentials Vault, or to edit, merge, or remove accounts.

1. From the Rapid Recovery Core Console, click the (More) menu, and then select Credentials Vault.

   The Credentials Vault page appears. For each account, the user name, description, and utilization appears.

2. In the User name field, if you want to see when the account information was last modified, click .
3. In the Description field, read the descriptive text to help identify which account this record represents.
4. In the Utilization field, see how many systems reference this account from the vault.
5. To edit any record, do the following:
   1. From the row for the appropriate account, click (More) and then select Edit.

      The Edit Account dialog box appears.

   2. If you want to change the user name associated with this account, in the User name field, update the information.
   3. If you want to change the password currently saved for this account, in the Password field, enter the appropriate password.

      NOTE: Since passwords are not viewable, if you have any concerns about the password associated with this account, simply re-enter the appropriate password in the Password field.

   4. If you want to update or change the description, enter the updated information in the Description field.
   5. When satisfied, click OK.
6. To merge account records (for example, if you created more than one entry for the same account), do the following:
   1. From the row for the appropriate account, select Merge to account.

      The Merge to Account dialog box appears.

   2. From the Target account field, select the other account with which you want to merge this account record.
   3. Click Merge.

      The Merge to Account dialog box closes, the screen refreshes, and the account records are merged.

7. To remove an account from the Credentials Vault, from the row for the appropriate account, click (More) and then select Remove.

Using credentials from the vault

Many actions in the Rapid Recovery Core Console require you to enter account credentials.

After accounts have been added to the Credentials Vault, when prompted to authenticate, you can view the list of accounts and select an account with one click, rather than manually entering your account user name and password.

Follow this procedure to use an account from the Credentials Vault.

1. From a location on the Rapid Recovery Core Console in which you are asked for credentials, click the downward-facing arrow in the User name field to expand the view.

   The Credentials Vault drop-down grid appears. Each row shows the user name and description associated with an account held in the vault.

2. If necessary, scroll through the list to identify the account for which you want to enter credentials. Then click on the row for the appropriate account.

   The grid closes, and the account information is passed to the window or dialog box. Since passwords are hidden, the password field is not shown.

3. Complete the function requiring credentials.

Snapshots and recovery points

This section describes how to use and manage the snapshots and recovery points generated by Rapid Recovery. It includes information about mounting, viewing, and forcing, as well as migrating and deleting recovery points.

Topics include:

Managing snapshots and recovery points

A recovery point is a collection of snapshots taken of individual disk volumes and stored in the repository. Snapshots capture and store the state of a disk volume at a given point in time while the applications that generate the data are still in use. In Rapid Recovery, you can force a snapshot, temporarily pause snapshots, and view lists of current recovery points in the repository as well as delete them if needed. Recovery points are used to restore protected machines or to mount to a local file system.

The snapshots that are captured by Rapid Recovery are done so at the block level and are application aware. This means that all open transactions and rolling transaction logs are completed and caches are flushed to disk before creating the snapshot.

Rapid Recovery uses a low-level volume filter driver, which attaches to the mounted volumes and then tracks all block-level changes for the next impending snapshot. Microsoft Volume Shadow Services (VSS) is used to facilitate application crash consistent snapshots.