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ControlPoint 8.9 - for Microsoft 365 Administration Guide

Table of Contents

Preface The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License

Renewing or Changing the Terms of Your ControlPoint License

ControlPoint Online Configuration

Configure ControlPoint Services

Using Discovery to Collect Information for the ControlPoint Database Cache

Using the Discovery Service

Launching the Discovery Setup Application Changing Discovery Service Configuration and Settings Starting or Stopping the Metalogix ControlPoint Discovery Service and Changing Discovery Service Properties Monitoring the Discovery Service Queue

Viewing Discovery Run Detail

Running Discovery Interactively from the ControlPoint Application

Using Sensitive Content Manager Services

Launching the SCM Services Setup Application Changing SCM Services Configuration and Settings Monitoring the Status of ControlPoint Interactions with SCM Viewing SCM Job Detail Setting Sensitive Content Manager End Points and Managing Scanning Preferences

Preparing Your Environment for Using ControlPoint Sentinel Running ControlPoint Online Operations Using PowerShell

Loading the ControlPoint Online cmdlets Running Operations from Saved Xml Instructions

Modifying ControlPoint Configuration Settings

Changing Default Settings for Actions and Analyses

Supress "Item is inherited - no processing done" Message(SkipNotDoneMsg) Maximum Line Items in Real-time Reports (REPCAP) "Use Cached Data" Default Value (CACHEREP) Abort Report Processing on Error (ABORTREPORTONERROR) Time to Retain Page Data in Cache (CACHEREPORT4) Time to Retain Temporary UI Objects in Cache (UICACHEDURATION) Number of List Items to Display in Selection Grid "Show unique permissions only" Default Value (SHOWUNIQUEPERMONLY) Users to Exclude from Reports (EXCLUDEDUSERS) Maximum Number of Users to Act On (MAXUSERSFORACTION) CSV Delimiter Character (CSVDELIMETER)

Changing Default Settings to Improve Application Performance

Time to Run an Operation Before Timing Out (OPERATIONTIMEOUT) SQL Command Timeout Value (COMMANDTIMEOUT) Maximum Number of Objects to Pass to the Selection Builder (MaxObjectsForSelection) Number of Seconds After Which Browser Reports Server Timeout (SERVERTIMEOUT) Idle Time Before Session is Terminated (STIMEOUT) Maximum Size of Library in Which to Search for Web Part Pages (WEBPAGESLIMIT)

Changing Settings to Improve Discovery Performance

Show Menu Items That Require Discovery (DiscoveryEnabled) Site Collections to Exclude from Full Discovery (URLEXCLUDE)

Changing Default Settings for Navigation

Postpone Security Trimming of SharePoint Hierarchy Until Site Collection is Expanded (PostponeSecurityTrim) Search Using Cached Data (CACHEDSEARCH) Maximum Number of Objects to Display Before Foldering (NAVCAP) Maximum Number of SharePoint Groups to Display in SharePoint Hierarchy (SPGROUPCAP) Preload All Site Collections in Server-side Cache (PRELOADSITECACHE) Show SharePoint Groups with No Permissions in Hierarchy (ShowNoPermSPGroup) Display url or Site Name in SharePoint Hierarchy (SHOWURLASTITLE) Maximum Number of Users to Display in SharePoint Hierarchy (SPUSERCAP) Maximum Number of SharePoint Groups to Display in SharePoint Hierarchy (SPGROUPCAP) Maximum Number of Users to Act On (MAXUSERSFORACTION)

Changing Trace Switch Logging Levels Changing Default Settings for Compliance

Compliance Endpoints Compliance Alert Email Text Scan List Item Text in Addition to Attachments (IncludeTextWhenScanning)

Managing Site Provisioning Settings

Maximum Number of Provisioning Requests in Completed an Rejected Folders Changing the Subject and/or Body of Provisioning Request Emails

Setting Preferences for the ControlPoint Scheduler

Maximum Number of Scheduled Jobs to Submit at One Time (MAXSUBMIT) Number of Minutes Scheduler Will Wait Before Next Group of Jobs (OVERIDESCHEDULETIMERMINUTES) Maximum Line Items in Scheduled Report Results (SCHEDULEDREPCAP) Defining "Admins" for Scheduled Analysis Results Distribution (SiteAdminCriteria) Permissions Level for Site Admin Definition for Scheduled Report Distribution (SiteAdminPermissionLevel)

Changing Settings for Anomalous Activity Detection

Enabling Anomalous Activity Detection via the ControlPoint Scheduled Job Review Changing the Subject and/or Body of Anomalous Activity Detection Emails

Miscellaneous and Custom Configuration Settings

SQL Server Connection String for xcAdmin Database (xcAdminConnectionString) Url for ControlPoint Outside the Default Zone (INBOUNDCONTROLPOINTURL) Adding a Custom Banner to the ControlPoint Application No Dashboard (NODASHBOARD) Initial Screen (INITSCREEN)

Special-Purpose Configuration Settings

Enable Additional Tracing and Logging (DEVENV)

ControlPoint Online-Specific Settings

Additional Configuration Settings for the Hosted Environment Site Collections to Exclude from SharePoint Hierarchy (HostedExcludeURLs) Created (Hidden) Settings

Troubleshooting

ControlPoint Log Files

Installation Log (xcControlPoint.log) ControlPoint Administration Log (xcAdmin.log) ControlPoint Web Config File (web.config)

I am Continually Prompted to Log Into ControlPoint but the Login Never Completes Cannot Launch ControlPoint Online After Installation

ControlPoint Web Config File (web.config)

web.config:

·is the configuration file for the Web application that hosts the ControlPoint Configuration Site Collection, and

·is located on the server where ControlPoint Online is installed in the folder C:\Program Files\Metalogix\ControlPoint Online\LAYOUTS\Axceler

Note that any changes to the web.config file will cause a restart of the application pool for the Web application that hosts ControlPoint Configuration Site Collection.

I am Continually Prompted to Log Into ControlPoint but the Login Never Completes

Issue

With Internet Explorer or Edge, when attempting to log into ControlPoint using Modern Authentication, either for the first time or after the browser session expires, I am continually prompted to log in but the login never completes successfully.

Resolution

This issue does not occur with Chrome. However, if you want to continue to use Internet Explorer or Edge, use the information in the following table to resolve the issue.

If you are using ...

Then ...

Internet Explorer

change Internet Options > Security options as follows:

1Add https://login.microsoftonline.com to the Trusted Sites.

2Add the ControlPoint URL to the Trusted Sites.

3Change the Custom Level as follows:

a)Select Local Intranet.

b)Click [Custom level...].

c)Enable the Websites in less privileged web content zone can navigate into this zone option.

Edge

upgrade to the latest version of Edge.

https://www.microsoft.com/en-us/edge

NOTE: This is a Microsoft Known Issue.

Cannot Launch ControlPoint Online After Installation

Issue

After installing ControlPoint Online, I cannot successfully launch the application.

Cannot Launch CPO

Possible Reason

TLS 1.3 is enabled on the server. (TLS 1.3 is enabled by default on Windows Server 2022 but is not yet supported for O365).

Resolution

1.Launch IIS Manager

2.Navigate to Sites > ControlPoint Online

3.Click on Bindings then click on Edit to edit the site bindings

4.Check the Disable TLS 1.3 over TCP box then click OK.

Disable TLS 1.3

5.Refresh your ControlPoint Online session.

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