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Can I combine 30- or 90-day Term Licenses that were purchased at different times? (4317500)
For this reason it is important to review the total number of servers/devices that will be part of your migration.</p>
Is an evaluation available? What restrictions does it have? (4318194)
In evaluation mode, the product will only copy up to 2,500 files and allow you to test on 2 servers.</p>
How is Secure Copy licensed? (4317473)
This product is licensed in two ways: by "named server" and “per enabled user.” ... When licensed by “named server,” separate licenses must be purchased for each source and target device. ... Once used in a job, the license is tied to the device.
Do I have to license CPUs or NICs in a server or device? (4318172)
Only the number of servers are counted. ... For NAS and SAN systems, it is only the number of named server(s) that are counted – not the number of storage nodes or disk arrays.</div>
What are the 30-day and 90-day licenses for? (4317493)
<p>All license keys for Term Licenses must be applied to the product immediately upon receipt of the license key. ... The time limit for each Term License begins once the license key is delivered and expires on the respective date of the term.
Why do I have to purchase the total number of enabled Active Directory users when I’m the only user of Secure Copy? (4317477)
This license type is enterprise-wide with no restrictions on the number of devices that can be migrated.</div>
How many server licenses of Secure Copy do I need to purchase? (4318170)
You will need to purchase a separate license for each source and target device involved in the migration when a “per server” license is purchased. ... I am replacing an old file server with a new one.
How are virtual machines licensed? (4318393)
One separate license is required for each named server/device that will be a source or target. ... The virtual machine host machine will not require a license unless the host machine is referenced in the copy job.
How can I add more licenses? (4280959)
The process is the same for all products; contact your reseller or Account Representative to purchase more licenses, or send an email to info@quest.com. ... When your order has been processed you will be provided with a new electronic license for the total quantity of licenses purchased.
Can I move license from one server to another? (4268249)
Once any job(s) has been executed, even if the job is started and stopped, the license may only move if the original source or target device is decommissioned and the same machine name is used for the replacement device.
What is the latest version of Secure Copy? (4276457)
The Secure Copy latest version is 7.5 In the <a href="https://support.quest.com/secure-copy/download-new-releases" target="_blank">Download New Releases</a> site, it is displayed as Secure Copy 7.5
Inheritance permissions are being applied to my target folders (4377371)
When copying source folder to the target location with "do not Inherit" set for the folders, Secure Copy still allows inheritance to apply permissions to my folders once migrated to the target location.
Unable to acquire the FQDN for the following server to register (4317236)
When a copy job runs, the following error is displayed, "Unable to acquire the FQDN for the following server to register". ... Clicking on the "OK" button allows the job to continue. ... Resolution 1
How to merge license files together, or request a new or updated license (4237462)
How to merge license files together, or request a new or updated license, for a Quest product you are currently licensed for. ... If you have license files which need to be merged together or you require a new updated license for a product that you are currently licensed for, please fill out the form on the following page to submit a request to the Licensing Team:
How to download a product (4276726)
Either “Sign In” if you have already registered in the portal, or register. ... Next, enter the product name in the “Enter your product to find support” section, select the product and click the "Go" button.
Licensing Error: The System Cannot Find the Path Specified [3] (4252071)
Attempting to apply the license after installation produces the following error message on the console of the machine where the application is installed: ... "The following error was encountered while attempting to load the license file: The system cannot find the path specified.
Secure Copy 7 Performance Tuning (4346020)
This article contains frequently asked questions about the performance tuning for Secure Copy Version 7.0 and higher. ... Performance tuning of Quest Secure Copy is dependent on the environment in which it is to run as there are a number of factors that can affect the performance of Secure Copy.
What is the format and structure of ini files used for resource processing with QMM RUM, Exchange (4276657)
What is the format and structure of ini file that is used to update resources with Migration Manager for AD? ... NOTE: The formats can slightly change between product versions. ... It is not recommended to create it manually.If QMM cannot generate working ini file (for example due to someproblems with ADAM database that cannot be restored) it is better to modify the existing file generated from the similar QMM version installed in the LAB.
What do the parameters and data stored in the vmover.ini mean? (4265754)
The vmover.ini has a lot of information stored in it when created. ... What do the parameters and data stored in the vmover.ini mean? ... For further detailed information, please see the attached document below.
How to configure Link Updater in Secure Copy (4321904)
This article will show how to find the link and configure Link Updater. ... - Microsoft Office must be installed on the machine where the Link Updater tool is running ... - You must be logged on with an account which has administrative rights since you need to access to the files.
How to resolve issues or add users to your Company's Quest Support Portal account (4249772)
Support Portal account has incorrect information or there are issues logging into the Support Portal. ... There is a need to add a new user to your company's Quest support portal account. ... <p>Contact the Support Admins for all Support Portal issues:</p>
When migrating local users and local groups to a target machine, the target share permission appears as a SID (4254638)
When migrating local users and local groups to a target machine, the target share permission appears as a (SID) Security Identifier number.
Unable to migrate File Share to/from NAS devices (4346341)
When using Secure Copy to migrate data to/from certain NAS devices, you are able to migrate files, folders and permissions successfully. ... <p>Most customers are able to use Secure Copy to migrate File Shares from a source NAS device to a target NAS device without issue.
When trying to do an initial copy the drive on a target said access denied – permission removed (4253915)
When trying to do an initial copy the drive on a target said access denied – permission removed ... hr = 0x80070005, Access is denied. ... This is often caused by incorrect security settings in either the writer or requestor process.
Does Secure Copy migrate hidden file shares? (4346251)
Secure Copy can migrate the data from hidden file shares. ... In the Secure Copy console, navigate to the Copy Locations screen. ... Click the Add button under the Source and/or Target and enter the path one level higher than the hidden share.
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