How-to configure the Sybase SAP ASE MDA agent to collect the backup error log remotely (4378990)

How-to configure the Sybase SAP ASE MDA agent to collect the backup error log remotely 

In the version 7.3.1 and earlier releases of the Sybase SAP ASE MDA agent the backup error log information can only be collected when the FglAM is running on the Sybase machine (locally).

Beginning in the version 7.3.2 and higher releases, the Sybase agent can collect this information when the FglAM and the Sybase service are on separate machines.

To configure the MDA agent to monitor the backup error log remotely. 

1. Create the MDA agent, then verify that there is data in the agent's overview dashboard,

2. Add OS credential to the Sybase machine (from the Administration > Credentials > Manage Credentials dashboard )

   1. Windows

      1. Add new “Domain, user and password (windows)“ credential

         

      2. Add the agent name to the resource mapping details, when the usage equals 'WMI Connection for DB Monitoring'

         

   2. Linux

      1. Add new 'User Name and Password' credential

         

      2. Add the agent name to the resource mapping details, when the usage equals 'SSH Connection for DB Monitoring'

         

3. Open the Administration > Agents > Agent Status dashboard and Edit the agent properties for the agent

   1. Under the OS monitored connection group

      1. Enable the OS collections

      2. Select the OS platform for this agent

         

   2. Under the Backup Error Log Configuration group

      1. Change the “Collect the Backup Error Log information …“ to Remote ('disable' is the default value)

      2. Enter the Backup Server Error Log full path name

      3. Verify that the backup server error log date format is the same as in the log file (if not change it to the correct format)

         

         

4. Save the changes

5. An alarm will create for new entries in the log.