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Titolo
How to create a tailored KBE -
Descrizione
A specific brand/model is not booting into the KBE properly, getting a 'cannot ping the appliance' error or if it boots to the KBE, the image fails to apply.
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Causa
On some occasions you might encounter that WinPE driver packs provided by the vendor (Dell, HP, Lenovo, etc.) are either not enough or not compatible with a specific device model. This can also be observed when deploying to other brands like Surface, Samsung, Dell Alienware, etc.
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Risoluzione
A KBE with the specific drivers used by the affected model needs to be created, to do that, follow these steps:
1- Grab the driver pack for the specific model, below is a list of the most common brands. Access the website and look for the specific model
2- Unzip the file, 7zip is recommended
3- Copy the chipset, storage and network driver to your Drivers KBE folder (\\SDA IP\drivers\kbe_windows_x64) and make sure that the rest of the folders are empty.
4- Reache all drivers from SDA GUI, (Settings > Appliance Maintenance, Recache all drivers)
5- Create a KBE from the Media Manager.
NOTE:
-In this article points 1 to 3 are needed for the tailer KBE creation, points 4 to 5 are part of the regular process to create a KBE which is better covered here: How to create a KBE for Windows 10/11 (4321348)
-Also note that the driver pack used for the tailored KBE creation may contain a specific driver that breaks the KBE, please review this other article before step 4: Receiving "Script Error 8004100c" when loading KBE (4371486)