How to upgrade the DR Series system software?
For more information on this topic, please see the DR Series System Administration 4.0 Web-based Training
Download the correct upgrade file from our website:
To upgrade the DR Series system software, please check the latest Administrator guide to make sure it still applies to your version.
Complete the following for DR4300e, DR4300, and DR6300:
The Software Upgrade page is displayed.
2. Type the path of the software upgrade file in the Select the upgrade file from local disk (or click Browse..., and navigate to the location where you downloaded the system software upgrade file).
4. Click Start Upgrade.
NOTE: If the DR Series system software upgrade operation fails, you should contact technical support to rectify the cause that lead to the failure. It is advised to open up a support ticket and speak to a technical support engineer.
https://support.quest.com/create-service-request
NOTE: The DR Series system only supports the copying of upgrade images and diagnostics files to and from the system using WinSCP. The DR Series system does not support the copying or deleting of any other file types using WinSCP. To use WinSCP to copy DR Series software upgrade and diagnostics log files, ensure that the File Protocol mode is set to SCP (Secure Copy) mode.
NOTE: You can use other SCP tools with the DR Series system, but you cannot use these other SCP tools to copy other types of files to or from the DR Series system.
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