Consider the following scenario...
1. Running InTrust 11.2
2. Indexing Tool process indexingtool.exe appears hung. Indexing Tool process(es) running indefinitely while using no CPU.
3. Indexing queues grow until InTrust services are restarted. They are then processed however the issue later re-appears.
Possible symptoms that you may be experiencing this issue include...
A warning message from InTrust that the indexing queue of long-term is about to grow to unmanageable size:
The indexing queue of long-term events in repository "Repository_Name" is about to grow to an unmanageable size.
A warning message from InTrust that the indexing queue of recent events is about to grow to an unmanageable size:
The indexing queue of recent events in repository "Repository_Name" is about to grow to an unmanageable size.
Note: The warnings described above may exist under other conditions unrelated to the issue described here.
1. Install the following Microsoft update on the InTrust server(s):
Update for Universal C Runtime in Windows
2. Restart the InTrust server(s).