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Title
The InTrust User Session Monitor Service is not installed during manual Agent install -
Description
When manually installing the InTrust Agents, only the Quest InTrust Agent and the Quest InTrust Agent Installer is installed. The Quest InTrust User Session Monitor Service is not installed. -
Cause
The Quest InTrust Agent and the Quest InTrust Agent Installer services are default services required to install and start the Agent. -
Resolution
The Quest InTrust User Session Monitor Service will be installed on the agent once a gathering job (with the InTrust User Session Tracking data source included) has been scheduled and either the Real-Time Monitoring Server service is restarted or the InTrust server is left to update the agents during the normal cycle.
Please note: If you have an InTrust version prior to 11.3, any folder/registry paths referenced may contain a non-Quest branded path.