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Title
ZAPP BTStore.nsf documents does not contain $BTREaders with the recipients -
Description
ZAPP encrypted mails are processed correctly and the user is notified with the custom mail pointing to BtStore.nsf. But the $BTreaders field only contains the BTZAPPREADERS group and does not contain the final recipient, so users gets an error "You are not authorized" when they try to open the zapped email. -
Cause
In most cases the Notes.ini file has an incorrect, or incomplete, BTZAPPORGS entry. -
Resolution
Correct the BTZAPPORGS entry in the Notes.ini file. Below is the notion needed.
BTZAPPORGS/BTZAPPORGSx
Accepted Value: <comma separated list of org units>
Default: None
This parameter defines a multi-valued list of legacy Domino Organizations used for determination of document security in the BTStore Database. For each recipient of a remediated document, a corresponding entry in the Domino Directory is located and each value of the full name is examined to locate the value that matches user’s name in Notes ID file. Each hierarchical entry will be compared against the list of organizations specified by this parameter and the first hierarchical value matching one of the values in the list will be used for securing the copy of the mail item in the BTStore Database using a Readers field called $BTReaders.
If the total list of organizations is larger than 240 characters, it can be separated across multiple BTZAPPORGSx variables. Any number of sequentially numbered BTZAPPORGSx variables can be defined, starting with BTZAPPORGS1.
The following example illustrates 2 alternatives of defining valid Domino Organizations:
BTZAPPORGS=BinaryTree,BinTree,BT,BTree
Or
BTZAPPORGS1=BinaryTree,BinTree,
BTZAPPORGS2=BT,BTree
In the second alternative, every BTZAPPORGSx line, except for the last one, must end with a comma.
If BTZAPPORGS and BTZAPPORGS1 – BTZAPPORGSn approaches are used, the BTZAPPORGS value will be ignored.
Country code cannot be listed with organization; for example, “contoso/fr” (organization/country code) will not work. Use “contoso” (organization name) only.
