When mail is hosted with Office 365, the email approval workflow is not supported. This is only supported with Exchange 2010 and later.
Office 365 requires a TLS/SSL connection, which is not implemented in GPOADmin 5.10.1 or earlier
Only Exchange 2010 and later is supported when using the approval via email workflow option.
GPOAdmin 5.11 Update 1 and later support using O365 for email approval workflow.
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