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Unified Communications Diagnostics 8.5 - Release Notes

Quest® Unified Communications Diagnostics 8.5

Quest® Unified Communications Diagnostics 8.5
These release notes provide information about the Quest® Unified Communications Diagnostics release.

About Unified Communications Diagnostics 8.5

Unified Communications Diagnostics helps administrators detect problems in their messaging environment, accurately locate the root cause, and resolve the problems from a single, easy-to-use interface. It provides a robust and informed troubleshooting solution for Exchange, BlackBerry, Lync, and Skype for Business.

From the Management Console, you can run health tests to verify server functionality. You can also launch the Diagnostic Console for an individual server which shows, in real-time, the actual flow of data within individual servers at increasingly granular levels of detail. This level of detail allows you to pinpoint problems and take preventative action. UC Diagnostics supports the following platforms:

UC Diagnostics 8.5 is a minor release, with new features and functionality. See New features and Known issues.

New features

If you are upgrading from a previous version

You can perform a direct upgrade from 8.2 and later. If you are upgrading from 8.1 or earlier, you must first upgrade to 8.4 and then upgrade from 8.4 to 8.5.

If you are upgrading from a previous version, IIS services will stop while upgrading the Web Reports components. IIS services will automatically restart once upgrading is complete.

If you are upgrading from version 8.2 or later, you must use the Force Rediscovery option to repopulate the topology view or show service pack information for Exchange. For more information, see Upgrading from version 8.2 or later.

If you manually installed the database, you must manually upgrade the database. For more information, see the Unified Communications Diagnostics Deployment Guide.

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