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MessageStats 7.8.1 - Quick Start Guide

About This Guide Requirements for Installing the MessageStats Components Prerequisites for Gathering from Microsoft Exchange Planning a MessageStats Installation Appendix A: IIS Configuration Issues

Additional Exchange rights required for specialized gathering tasks

The following rights and permissions are also required to run specific gathering tasks that collect information for specific types of reports. The gathering tasks are used to populate reports such as the Public Folder reports and the Content Analysis reports.

See the following table for details:

Exchange Public Folders Gathering

Allows MessageStats to gather from Exchange public folders

For Exchange 2010 and 2013, the account used to run the public folder gathering tasks must be a member of the Public Folder Management security group.

When gathering against Exchange 2013 public folders, the DCOM credentials of MessageStats Task Processor must trust the SSL certificate for the proxy (CAS) server.

Exchange Mailbox Content and Attachment Gathering

Allows MessageStats to gather the content and attachment information from mailboxes.

For MessageStats to collect mailbox content and attachment information, the task credentials specified in each Mailbox Content and Attachment gathering task must have sufficient rights.

By default, the rights to access mailbox content are denied. Additional access rights must be added to each Active Directory object with an associated mailbox from which you want to collect content and attachment information.

You can create Mailbox Content and Attachment gatherings for Exchange 2010, 2013, 2016, and 2019.:

Exchange Public Folder Content and Attachment Gathering

Allows MessageStats to gather the content and attachment information from public folders.

The Public Folder Content and Attachment gathering task is supported only for Exchange 2010.

Content and Attachment Gatherings—Granting Mailbox Access for Exchange 2010

In Exchange 2010, when permissions are assigned to the server object, the permissions cannot be propagated down to the mailbox databases since the databases are not located under the server object in AD. Use the following steps to grant Full Mailbox Access to mailboxes on the Exchange 2010 servers using PowerShell cmdlets.

Add-MailboxPermission -id:mailboxName -User:userName -AccessRights FullAccess
For example, if the mailbox database is called DatabaseName and the account is called userName, the command would be:
Get-MailboxDatabase Databasename | Add-ADPermission -User "userName" -ExtendedRights Send-As, Receive-As
For example, if the server is called MyServer and the account is called UserA, the commands are as follows:
Get-MailboxServer Myserver | Get-MailboxDatabase | Add-ADPermission -User "UserA" -ExtendedRights Send-As, Receive-As

Content and Attachment Gatherings—Granting Impersonation Rights for Exchange 2013 and later

The Mailbox Contents and Attachment gathering task uses Exchange Web Services (EWS) to connect to Exchange 2013, Exchange 2016, and Exchange 2019 mailboxes. The credentials that are used for the gathering task must have Exchange Impersonation permissions to the target mailboxes.

You can configure Exchange impersonation for all users in an organization.

You can configure Exchange impersonation for specific users or groups.

Configuring Lync to include presence in mailbox reports

The Microsoft Exchange reports that contain mailbox information can include the user presence status.

Report users can see the presence status icons and can access Communicator functionality in the mailbox-specific reports if they have Microsoft Outlook and Microsoft Office Communicator installed and running on the computer on which they are viewing the report.

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