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Enterprise Reporter 3.5.1 - Installation and Deployment Guide

Product Overview Installation Considerations for Enterprise Reporter Installing and Configuring Enterprise Reporter Managing Your Enterprise Reporter Deployment Troubleshooting Issues with Enterprise Reporter Appendix: Database Content Wizard Appendix: Encryption Key Manager Appendix: Log Viewer

Resetting credentials

The Encryption Key Manager can be used to erase all encrypted passwords used by the Enterprise Reporter Credential Manager when it is impossible to restore a valid encryption key. After using this feature, passwords for all credentials must be re-entered using the Enterprise Reporter Credential Manager. The Credential Manager will display a red key icon beside each account that requires a password.

Click the Reset Credentials button.
Click OK to erase all passwords for credentials stored in the Enterprise Reporter Credential Manager.
Click OK to confirm that you wish to erase all passwords.
Click OK to accept the successful reset notification.

Appendix: Log Viewer


The Enterprise Reporter Log Viewer can be started from the Configuration Manager, the Report Manager, or the Windows Start menu. The Enterprise Reporter Database Log Viewer allows you to perform the following tasks on the log files generated by Enterprise Reporter.

Starting the Enterprise Reporter Log Viewer

Click Information | Log Viewer | View Logs
Click System Information | Log Viewer | View Logs
Click Programs | Quest | Enterprise Reporter | Log Viewer

Finding and opening log files

The first time the Log Viewer is started, it displays the contents of the default Enterprise Reporter log folder including date, time, and file size information.


To navigate to different folder containing log files, click the ellipsis to the right of the log folder path. The files in the selected folder will be listed in the Log Viewer file browser. During the time the Log Viewer is open, the contents of the folder may be updated by clicking the Refresh icon next to the log folder path.

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