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NetVault SmartDisk 11.4.5 - Installation Guide

Introducing NetVault SmartDisk Understanding NetVault SmartDisk architecture Planning your NetVault SmartDisk deployment Installing NetVault SmartDisk Licensing NetVault SmartDisk Completing the installation process Uninstalling NetVault SmartDisk Reinstalling NetVault SmartDisk Upgrading NetVault SmartDisk Troubleshooting

Completing installation on a Windows local or domain client

1
Verify that you have reviewed the authentication requirements and all other critical information.
For more information, see Authentication requirements and Important considerations.
2
Verify that you have reviewed the local- or domain-related notes listed in the preceding sections.
3
If you are using the CD, insert the CD into the drive, and skip to Step 6.
4
If you are using the downloaded package, decompress the downloaded file, and navigate to the SmartDisk directory in which the decompressed files reside.
5
To start the installation wizard, double-click the install.exe file.
6
When the Installation Language dialog box is displayed, select the applicable language, and click OK.
7
When the Welcome dialog box is displayed, click Next.
8
When the License Agreement dialog box is displayed, review the license agreement, select I Agree, and click Next.
 
* 
IMPORTANT: Quest requires that you thoroughly review the license agreement before proceeding with the installation.
9
On the Non-Privileged User dialog box, enter the name and password of the nonprivileged user account that you want to use for NetVault SmartDisk, the Windows Domain, if applicable, and click Next.
If the account does not exist, the installer creates it for you.
The installer verifies that the specified account meets all applicable system requirements — based on your organization’s policies — before continuing with the installation process. If the requirements are not met, the installer cancels the installation process before installing any NetVault SmartDisk components.
10
If the user account that you entered in the previous step does not exist, select Yes, and click Next when the Preinstall Warnings dialog box is displayed.
11
On the Select Installation Folder dialog box, change the path if you do not want to use the default.
•
To use a different directory, type the path in the Folder box, or click Browse to point to the new location.
•
To see how much space NetVault SmartDisk requires for the selected installation directory and files, click Disk Cost, review the information about the SmartDisk Disk Space dialog box, and then click OK. The Disk Cost information is calculated only for the NetVault SmartDisk software binaries. It does not include the disk space required for the Staging Store or Chunk Store. To determine the disk space required for the Staging Store or Chunk Store, see Calculating the total required physical disk space for licensed capacity.
12
Click Next.
13
On the Staging Path Folder Configuration dialog box, indicate whether you want to use a Remote or Local directory, and then click Next.
14
Do one of the following:
•
If you selected Remote — the default is Local — on the Select Remote Staging Path Folder dialog box, specify the path for the Staging Store; use the \\server\share format. Enter the user name and corresponding password required to access the remote path, and then click Next.
•
If you selected Local, on the Select Staging Path Folder dialog box, specify the file-system path for the Staging Store, and then click Next.
15
On the Store Path Folder Configuration dialog box, indicate whether you want to use a Remote or Local directory, and then click Next.
16
Do one of the following:
•
If you selected Remote — the default is Local — on the Select Remote Store Path Folder dialog box, specify the path for the Chunk Store; use the \\server\share format. Enter the user name and corresponding password required to access the remote path, and then click Next.
•
If you selected Local, on the Select Store Path Folder dialog box, specify the file-system path for the Chunk Store, and then click Next.
17
On the WebDAV Authentication Configuration dialog box, do one of the following:
•
If you do not want to configure WebDAV, the default is Yes, select No, and click Next.
•
If you want to configure WebDAV, Yes is selected, click Next, enter the applicable user name and password on the WebDAV Authentication Credentials dialog box, and then click Next. The installer verifies that the information you enter is correct.
 
* 
NOTE: For the user name in the WebDAV credentials, NetVault SmartDisk currently supports the use of any ASCII characters except the quotation mark ("), comma (,), and colon (:). The are no restrictions for the corresponding password.
18
When the Confirm Installation dialog box is displayed, click Next.
19
When the Installation Complete dialog box is displayed, click Close.
20
If you are upgrading a Windows installation and a Windows Restart Now or Restart Later prompt is displayed, click the applicable button.
If necessary, NetVault SmartDisk automatically installs the supporting Microsoft Visual C++ files into the Global Assembly Cache. If these files are currently in use by a different application, the installer prompts you to restart the system. This behavior is standard Windows behavior.

Installing on Mac OS X

Installing on Mac OS X
1
Verify that you have created the required nonprivileged user and group, and that you have reviewed all other critical information.
For more information, see Authentication requirements and Important considerations.
2
Log in as an administrator.
3
If you are using the CD, insert the CD into the drive, and skip to Step 6.
4
If you are using the downloaded package, decompress the downloaded file, and navigate to the SmartDisk directory in which the decompressed files reside.
5
To start the installation wizard, double-click the smartkdisk.pkg file.
6
When the Welcome to the Quest NetVault SmartDisk Installer dialog box is displayed, click Continue.
7
When the Software License Agreement dialog box is displayed, review the license agreement, and click Continue.
 
* 
IMPORTANT: Quest requires that you thoroughly review the license agreement before proceeding with the installation.
8
When the confirmation prompt is displayed, click Agree to accept the license agreement.
9
If the Select a Destination dialog box is displayed, select the hard drive on which you want to install the program, and click Continue.
In some situations, the Apple Installer automatically selects the volume and does not display this dialog box.
10
On the first Quest NetVault SmartDisk Setup dialog box, perform the following steps:
a
In the User and Group fields, enter the nonprivileged user and group.
For more information, see Authentication requirements.
b
In the Store volume path and Staging volume path, enter the applicable locations if you do not want to use the defaults.
 
* 
NOTE: You must specify different physical paths for the Staging Path and Store Path.
11
Click Continue.
12
If NetVault SmartDisk determines that the user or group is invalid and displays an Alert, click OK, correct the applicable information, and click Continue again.
13
If this installation is new, not an upgrade, do one of the following on the next Quest NetVault SmartDisk Setup dialog box:
•
If you do not want to configure WebDAV, clear the Use Credentials check box, and click Continue.
•
If you want to configure WebDAV, enter the applicable user name and password, and click Continue. This name and password might be different from the name and password entered for the nonprivileged user. The installer verifies that the information you enter is correct.
 
* 
NOTE: For the user name in the WebDAV credentials, NetVault SmartDisk currently supports the use of any ASCII characters except the quotation mark ("), comma (,), and colon (:). The are no restrictions for the corresponding password.
14
If you are performing an upgrade, click Continue when the next Quest NetVault SmartDisk Setup dialog box is displayed.
15
On the Standard Install on <drive> dialog box, click Install.
 
* 
NOTE: Change Install Location is not currently supported.
16
When the Installation was completed successfully dialog box is displayed, click Close.

Licensing NetVault SmartDisk

•
License Keys: an overview
•
Obtaining the NetVault SmartDisk Machine ID
•
Requesting a license key
•
Installing a license key on Linux, UNIX, or Mac OS X
•
Installing a license key on Windows

License Keys: an overview

Each NetVault SmartDisk Instance requires its own permanent license key, which is tied to a NetVault SmartDisk Machine ID that is unique to each NetVault SmartDisk Instance. If the Total NetVault SmartDisk Licensed Capacity is distributed across multiple NetVault SmartDisk Instances, provide the following information for each deployed NetVault SmartDisk Instance when you request permanent NetVault SmartDisk license keys:

•
NetVault SmartDisk Instance Machine ID
•
NetVault SmartDisk Instance Licensed Capacity
•
NetVault SmartDisk Deduplication

While you can request NetVault SmartDisk license keys as you deploy NetVault SmartDisk Instances, it is important to understand that the nondeduplicated and deduplicated capacity for all NetVault SmartDisk Instances must be less than or equal to the Total NetVault SmartDisk Nondeduplicated and Deduplicated Licensed Capacity that has been licensed.

 
* 
NOTE: Configuration and administration of NetVault SmartDisk is handled primarily through the NetVault SmartDisk Command Line Interface (CLI). Using the smartdisk.sh shell on Linux, UNIX, and Mac OS X, or the smartdisk.bat shell on Windows, you can perform basic functions such as accessing help regarding the available commands, and configuring, monitoring, starting, and stopping NetVault SmartDisk. On Windows, the .bat extension is optional. To eliminate the requirement to specify the extension on Linux, UNIX, and Mac OS X, NetVault SmartDisk uses a symbolic link from smartdisk to smartdisk.sh.

Also, if you specify a full path on Windows, you can use forward slashes (/) instead of backward slashes (\). Otherwise, use backward slashes.

To simplify the commands and code samples shown throughout this document, forward slashes are used and the .sh and .bat extensions are not shown.

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