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Titre
RUM returns error Error 0x5. Access is denied -
Description
During a Resource Updating Manager Discovery or Processing session the following error is reported in the Log:
5/21/2019 3:19:59 PM 1248 Error 0x5. Access is denied.
5/21/2019 3:19:59 PM 1248 RPC call to Quest Migration Manager RUM Controller Service failed. -
Cause
After checking all of the basics it is possible for the environment to be restricting traffic by protocol
In this case NTLM V1 and LM were disabled on the RUM console server and would not allow the traffic on that protocol. Re enabling the protocol
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Résolution
Re enabling the protocol resolved the issue.