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Title
In vFoglight storage, my MasterAgent is not working. How can I remove it manually? -
Description
In vFoglight storage, my MasterAgent is not working. How can I remove it manually? I cannot remove it from the console.
Sometimes an error is seen, “Uninstall failed. Cannot unregister FoglightStorageManagerDatabase service”
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Cause
In some cases the postgress database associated with the Storage agents can get corrupted. Without access to the database vFoglight cannot uninstall he agent.
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Resolution
1) In a DOS window navigate to the following directory on the FglAM server:
C:\program files\quest\vfoglightstorage\server\bin
2) Execute the following program:
Samselfremoval.exe
3) Once the agent has been removed, it will be removed from the vFoglight dashboards.
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Additional Information
vFoglight Storage version 2.0