In vFoglight Storage 2.5 with the EMC SMIS collection, not all my LUNS are displayed.
There is suspected to be a database corruption with the Solutions Provider (EMC SMIS collector).
Resolution 1:
NOTE : This will remove all configuration from the EMC SMIS collector (Solutions Enabler). It will need to be reconfigured.
1) Delete the file : "c:\program files\emc\symapi\db\symapi_db.bin".
2) Re-discover all of the arrays ('addsys' in TestSMIProvider).
https://support.quest.com/SolutionDetail.aspx?id=SOL96495
3) Re authenticate / Add the Foglight EMC SMIS agent.
https://support.quest.com/SolutionDetail.aspx?id=SOL96495
Resolution 2:
Collect logs and go to EMC with data/logs/etc for a resolution to this problem.
1. Run the 'dv' TestSMIProvider command
Take a screen shot of the results
2. Run the 'ei' command on TestSMIProvider and specify "cim_scsiprotocolcontroller" as the classname.
Take a screenshot of the results.
3. Run 'ei' for "cim_storageextent" class.
Take a screenshot of the results.
4. Copy all logs from "C:\Program Files\EMC\symapi\log" and "C:\Program Files\EMC\ECIM\ECOM\log".
5. Copy the c:\program files\emc\symapi\db\symapi_db.bin file.
6. Provide all the screenshots and copied information to EMC for a resolution.
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