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Title
Unix OS monitoring agent will not start "Unable to determine hostname from common topology" -
Description
The UnixAgentPlus agent cannot be activated, the following error is present in the agent log:
YYYY-MM-DD hh:mm:ss.SSS WARN [HostActivitiesCreator[178]-0] com.dell.foglight.infrastructure.services.disk.UnixPlatformDiskMatchingService - Unable to determine hostname from common topology; only using hostname "HOSTNAME" provided by properties.
java.io.IOException: Unrecognized platform: unknown
at com.quest.glue.core.services.systeminfo.UnixTopologyCollector.getCollector(UnixTopologyCollector.java:101)
at com.quest.glue.core.services.systeminfo.CommonTopologyInfoFactory.getUnix(CommonTopologyInfoFactory.java:96)
at com.quest.glue.core.services.systeminfo.CommonTopologyInfoFactory.getUnix(CommonTopologyInfoFactory.java:72)
at com.quest.glue.core.remoteconnection.ssh.AbstractSSHConnectionImpl.getCommonTopologyProvider(AbstractSSHConnectionImpl.java:271)
...
Additional information can be obtained when enabling DEBUG2 logging on the agent manager:
YYYY-MM-DD hh:mm:ss.SSS DEBUG [HostActivitiesCreator[100]-0] com.quest.glue.core.remoteconnection.ssh.SSHGanymedConnectionImpl - Executing remote command '/usr/bin/test -x /bin/uname && /usr/bin/env LC_ALL=C /bin/uname -s || /usr/bin/env LC_ALL=C /usr/bin/uname -s'
...
YYYY-MM-DD hh:mm:ss.SSS DEBUG2 [HostActivitiesCreator[100]-0] com.quest.glue.core.services.systeminfo.UnixTopologyCollector - stdout:
The Oracle base has been set to /u01/app/oracle
Linux
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Cause
Unexpected output from command.
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Resolution
Review '.bashrc' configuration in the target host in order to prevent additional output when invoking a command.
For example, when accessing the server with the monitoring account it may be configured to display the following output in console:
The Oracle base has been set to /u01/app/oracle
Linux