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Title
Sybase Global View shows 'Error. Check logs.' in 'Up Since' column -
Description
In the Sybase Global View the 'Sybase Version' column is blank and the 'Up Since' column shows 'Error. Check logs.'
The following is from the Management server logs
ERROR [http-0.0.0.0-8080-15] com.quest.wcf.core.module.function.AbstractFunctionWithInputs - error executing script id=system:sybasemda.66 name="'getSybaseSinceUP' from the System module SybaseMDA"
javax.script.ScriptException: com.quest.nitro.service.sl.interfaces.scripting.ScriptAbortException: script1002153: java.lang.NullPointerExceptionThere are two additional SybaseServerInfo tables. These tables appended a test server name that weren't running on this system. -
Cause
Duplicate SybaseServerInfo tables. The topology is pointing to the wrong objects.
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Resolution
Remove these duplicate objects from the console as follows:
Dashboards | Foglight | Data management | Foglight Agent Manager | Instances | Fglam host | Hostname | Agents | Sybase_MDA
Locate the Duplicate SybaseServerInfo tables and click on the red minus sign.After this is conducted, logoff and log back on to the console and the column should populate with the correct entry.