Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Get Live Help
You have selected a product bundle. Can you please select the individual product for us to better serve your request.*
There is not a technical support engineer currently available to respond to your chat. For prompt service please submit a request using our service request form.
The following articles may solve your issue based on your description.
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Click to start playing your video selection
Using the Hosts Dashboard
Learn how the Hosts dashboard enables you to review a high-level summary of host performance in your environment.
Upgrading the Infrastructure cartridge
How can a user update and deploy cartridges (such as the infrastructure cartridge) using the Agent Manager dashboard?Some cartridges such as the...
How to setup a new MongoDB agent
Foglight for MongoDB provides a graphic, intuitive method for creating and configuring agents, which can be used instead of Foglight’s default...
How to monitor Microsoft SQL Server on Amazon RDS
Beginning with the SQL Server 188.8.131.52 and higher cartridge, a SQL Server agent can monitor an instance located on Amazon RDS.
How to monitor SQL Server Analysis Services (SSAS)
How can a SQL Server Analysis Services (SSAS) agent be created using a SQL Server PI repository server?What is the install process for a new SSAS...
How to migrate SQL Server and Oracle database agents from Infobright to a SQL Server based PI repository
Beginning with the Foglight for Databases cartridges version 184.108.40.206, the back-end Performance Investigator (PI) repository, Infobright, will no...
Database Alarm Manager role
A new non-administrator role has been added in the 220.127.116.11 and higher database cartridges to give users access to Administer database agent alarms...
Global View Quick Tutorial
Beginning with the 18.104.22.168 database cartridges, users will be introduced to a Quick Tutorial of the Global View Databases Dashboard using Foglight...
Monitoring OS processes
How to monitor user specific process using the Infrastructure Cartridge (IC)?
Auto-clearing DBSS - Jobs Failed alarms
In the 22.214.171.124 and higher releases of the SQL Server cartridge, functionality has been included for there to be only one active alarm per failed...
Oracle Alert Log Filtering Enhancements 126.96.36.199
Beginning with the 188.8.131.52 Oracle database cartridges, new entries have been added to the existing Oracle Alert log filtering default Match list...
How to change database agent passwords
A password was changed in a database instance and the agent no longer monitors.How can the database password be changed for the database agent to...
DBO - Invalid Materialized Views alarm
Beginning with the 184.108.40.206 Oracle database cartridge, materialized views have been added as a new type of invalid object for Oracle agents. The...
Changing a database agent display name
Can the display name for a SQL Server, Oracle, Azure SQL, or DB2 agent be changed?How can a SQL Server, Oracle, Azure SQL, or DB2 agent be renamed?
Importing a certificate for the SQL Server PI repository
When monitoring connecting to a remote SQL Server PI repository SSL mode, certificates for the SQL Server PI repository database server must be...
Importing certificates for SQL Server SSL monitoring
When monitoring remote SQL Server databases in SSL mode, certificates for the database server must be imported into the keystore on the Agent...
Running a groovy script in Script Console
How to run a groovy script in Foglight using the script console in the Foglight Management Server
How can query performance in a SQL Server instance be viewed in Foglight?
Long Running Session Alarm
Beginning with the 220.127.116.11 database cartridges, a long running session alarm has been included for SQL Server and Oracle agents.The alarms are...
Viewing Change Tracking in SQL PI
How to you access Change Tracking in SQL Performance Investigator?What is Change Tracking used for in SQL PI?
How to setup a new Azure SQL DB agent (without SQL PI)
What are the steps to create a new Azure SQL database monitoring agent using the built-in database installer wizard from the databases dashboard?
How to setup a new Azure SQL DB agent with SQL PI
What are the steps to create a new Azure database monitoring agent using the built-in database installer wizard from the databases dashboard with...
Changing max batch SQL text size in SQL PI
Looking at SQL Statements within PI dashboards shows "SQL text is out of the collected batch configured size...." for some statements.SQL text of...
Skip granting DB2 permissions checkbox
How to grant the permissions for a DB2 group instead of a DB2 user for DB2 database monitoring.
Common elements in Foglight dashboards
This video describes the Quest Foglight screen elements that users can see regardless of which cartridges have been installed.
How to add PI to existing Azure SQL agent
What steps are necessary to add the SQL PI extension to Azure SQL database agents.
Identifying the most active user in SQL PI
In SQL PI, the performance tree provides iterative (up to three levels) access to any of the key dimensions associated with database activity...
Viewing execution plans in SQL PI
How can a user view executions plans in SQL Performance Investigator (SQL PI)?
Introduction to the Global View dashboard
What information is available on the Global View databases dashboard present in the 5.9.8 and lower releases of Foglight database cartridges.
Create a rule for a User Defined Collection
User Defined Collection is created, but the required topology type is missingHow to create a rule based on the custom created User Defined Collection
Create rules for Performance Counters
How can a rule be created for a user defined SQL Server performance counter?
How to run reports
Quest Foglight contains a number of pre-defined report templates. Each template serves a particular purpose, but many templates have the same...
Assigning database instances to users
Does Foglight allow customized privilege control or access control in the console?For example, a user wants to create a new DBA user and this user...
Creating a new Alarm template
How can a new Alarm Template be created?
Duplicating the Factory Template
Foglight provides a factory template which includes the available alarms for each domain. Each alarm is enabled
or disabled based on the default...
Duplicating an Alarm Template
How to duplicate an Alarm Template in Foglight 6.0 and higher.
Setting default Alarm Templates
How to set a default alarm template in Foglight 6.0 and higher
Viewing Alarm Template information
How can users view alarm template information?
Editing Alarm Templates
How can users edit Alarm Templates in Foglight 6.0 and higher?
Attaching targets to Alarm Templates
How to attach targets to Alarm Templates in Foglight 6.0 and higher
Deleting an Alarm Template
How to delete an Alarm Template
Removing targets from an Alarm Template
How to remove targets from an Alarm Template
How to use the Global Search
How to use the Global Search in Foglight 6.0 and higher
How to use the Navigation Panel
How to use the Navigation Panel in Foglight 6.0 and higher
Opening the Foglight Classic Web Console
Some actions require controls not present in the new Foglight interface.To use these functions, you must open the Classic Foglight web console.
Adding SQL PI to a MySQL agent
How to add Performance Investigator (SQL PI) to a MySQL database agent
Creating a template based on agent settings
If you have previously configured alarm settings for a database agent, you may create an Alarm Template based on those settings and re-apply that...
How to assign an alarm template to selected agents
You can override the alarm rules for the selected agents by assigning an alarm template. You can use the template to enable or disable alarms for...
Monitor a SQL Server Error Log with Log Monitor
The Infrastructure cartridge includes File Log Monitor functionality that can be used to create a FIleLogMonitorAgent that is capable of monitoring...
You have been redirected to xxxxx which contains support information for yyyyy.
© 2021 Quest Software Inc. ALL RIGHTS RESERVED.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
Upgrade to IE 11 Click here
Upgrade to Chrome Click here
If you continue in IE8, 9, or 10 you will not be able to take full advantage of all our great self service features.