Return
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Title
Request cannot be executed; I/O reactor status: STOPPED -
Description
Errors similar to the following are encountered in database agents monitored using Foglight Cloud.
ERROR [IO Dimension Handler_0 []] com.dell.dsgi.spi.common.utils.logger.LogUtils - IoDimensionHandler.java:110:com.dell.dsgi.spi.engine.msSql.olap.submission.io.object.IoDimensionHandler.collect(): Failed to run query java.lang.IllegalStateException: Request cannot be executed; I/O reactor status: STOPPED
Java Heap messages can also be found in the database agent and FglAM logERROR [Resolver Manager_0 []] com.dell.dsgi.spi.common.utils.logger.LogUtils - BaseCollectionTask.java:131:com.dell.dsgi.spi.engine.base.collection.BaseCollectionTask$1.run(): Collection - Resolver Manager - Error during cycle run java.lang.OutOfMemoryError: Java heap space
[I/O dispatcher 3] com.quest.glue.core.Glue - An unexpected error occurred which may cause undesired behavior. You may want to contact customer support if you see this error again: Uncaught exception in thread Thread[I/O dispatcher 3,5,FglAM:RestoreAgent]: java.lang.OutOfMemoryError: Java heap space
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Cause
Insufficient Java Heap sizing -
Resolution
Confirm that the Foglight Agent Manager (FglAM) sizing is sufficient as per the FglAM guide in the Foglight Cloud online documentation
Then adjust the FglAM JVM heap as described in Knowledgebase article 4252696