Customers consistently rate our support engineers as some of the best in the industry. They are passionate about customer service in addition to being well trained and knowledgeable on our products and technology.
For the fastest response please submit a service request. Click here to manage an existing service requests or submit a new service request.
Quest provides global coverage from highly skilled professionals delivered through support centers located around the world see below for the center nearest to you.
*Customers with 24x7 support receive support across multiple time zones. This service provides 24x7 support for severity Level 1 issues, including weekends and public holidays. All other severity level issues will be handled during local business hours. For more information about the different services we provide, please visit our Support Offerings.
Sorry, Quest Software is not affiliated or part of Meta or Oculus. Visit https://www.meta.com/en-us/help/quest/ for help with your Oculus Meta Quest VR Headset.
| Location | Hours of Operation | Numbers |
|---|---|---|
| United States & Canada | 5:00am - 5:00pm PST Monday to Friday * | 1.800.306.9329 or 949.754.8000 or 949.754.8080 |
| United States Federal | 5:00am - 5:00pm PST
Monday to Friday * | 1.844.627.8702 |
| All Other Countries | 5:00am - 5:00pm PST Monday to Friday * | 949-754-8080 |
*Customers with 24x7 support receive support across multiple time zones. This service provides 24x7 support for severity Level 1 issues, including weekends and public holidays. All other severity level issues will be handled during local business hours.
When calling our support lines outside of your regional business hours, your calls may be answered by agents located outside of your country/region.
For more information about the different services we provide, please visit our Support Offerings.
| Location | Hours of Operation | Regional Contact Number |
|---|---|---|
| UK & Ireland | 8:00am - 5:30pm GMT
Monday to Friday* | +44 (0)1344 579700 or +44 (0)800 834 967 |
| France | 9:00am - 6:30pm CET
Monday to Friday* | 0800.778.278 |
| Germany | 9:00am - 6:30pm CET
Monday to Friday* | 0800.800.78378 |
| Austria | 9:00am - 6:30pm CET
Monday to Friday* | 0800.201.902 |
| Spain | 9:00am - 6:30pm CET
Monday to Friday* | 900.80.23.01 |
| Italy | 9:00am - 6:30pm CET
Monday to Friday* | 800.124.877 |
| All Other Countries | 8:00am - 5:30pm GMT Monday to Friday* | +44 (0)1344 579700 |
| Location | Hours of Operation | Regional Contact Number |
|---|---|---|
| Singapore | 6:00am - 5:00pm GMT +8
Monday to Friday* | +65 69897022 |
| Korea | 7:00am - 6:00pm GMT +9
Monday to Friday* | +827074881155 |
| Japan | 9:00am - 6:00pm GMT +9
Monday to Friday* | +81367465420 |
| Malaysia | 6:00am - 5:00pm GMT +8
Monday to Friday* | +60386878359 |
| Australia | 8:00am - 7:00pm AEST
Monday to Friday* | 1800999997 |
| Hong Kong | 6:00am - 5:00pm GMT +8
Monday to Friday* | 800903581 |
| China | 6:00am - 5:00pm GMT +8
Monday to Friday* | 4001201455 |
| New Zealand | 8:00am - 7:00pm AEST
Monday to Friday* | 0 800 004 002 |
| Taiwan | 6:00am - 5:00pm GMT +8
Monday to Friday* | 80 113 6365 |
| Thailand | 5:00am - 4:00pm GMT +7
Monday to Friday* | 0018 0012 0666 269 |
| India | 3:30am - 2:30pm GMT +530
Monday to Friday* | +91 40 4243 2270 |
| All Other Countries | 5:00am - 5:00pm PST Monday to Friday* | +65 6989 7022 |
*Customers with 24x7 support receive support across multiple time zones. This service provides 24x7 support for severity Level 1 issues, including weekends and public holidays.
All other severity level issues will be handled during local business hours.© 2023 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center
