Customers consistently rate our support engineers as some of the best in the industry. They are passionate about customer service in addition to being well trained and knowledgeable on our products and technology.
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Quest provides global coverage from highly skilled professionals delivered through support centers located around the world see below for the center nearest to you.
*Customers with 24x7 support receive support across multiple time zones. This service provides 24x7 support for severity Level 1 issues, including weekends and public holidays. All other severity level issues will be handled during local business hours. For more information about the different services we provide, please visit our Support Offerings.
| Location | Hours of Operation | Numbers |
|---|---|---|
| United States & Canada | 5:00am - 5:00pm PST Monday to Friday * | 1.800.306.9329 or 949.754.8000 or 949.754.8080 |
| United States Federal | 5:00am - 5:00pm PST Monday to Friday * | 1.844.627.8702 |
| All Other Countries | 5:00am - 5:00pm PST Monday to Friday * | 949-754-8080 |
*Customers with 24x7 support receive support across multiple time zones. This service provides 24x7 support for severity Level 1 issues, including weekends and public holidays. All other severity level issues will be handled during local business hours. For more information about the different services we provide, please visit our Support Offerings.
| Location | Hours of Operation | Regional Contact Number |
|---|---|---|
| UK & Ireland | 8:00am - 5:30pm GMT
Monday to Friday* | +44 (0)1628 518007 or +44 (0)800 834 967 |
| France | 9:00am - 6:30pm CET
Monday to Friday* | 0800.778.278 |
| Germany | 9:00am - 6:30pm CET
Monday to Friday* | 0800.800.78378 |
| Austria | 9:00am - 6:30pm CET
Monday to Friday* | 0800.201.902 |
| Spain | 9:00am - 6:30pm CET
Monday to Friday* | 900.80.23.01 |
| Italy | 9:00am - 6:30pm CET
Monday to Friday* | 800.124.877 |
| All Other Countries | 8:00am - 5:30pm GMT Monday to Friday* | +44 (0)1628 518007 |
*Customers with 24x7 support receive support across multiple time zones. This service provides 24x7 support for severity Level 1 issues, including weekends and public holidays. All other severity level issues will be handled during local business hours. For more information about the different services we provide, please visit our Support Offerings.
| Location | Hours of Operation | Regional Contact Number |
|---|---|---|
| Singapore | 6:00am - 5:00pm GMT +8
Monday to Friday* | 1.800.720.5555 or +65.6720.2566 |
| Korea | 7:00am - 6:00pm GMT +9
Monday to Friday* | 003084910095 |
| Japan | 9:00am - 6:00pm GMT +9
Monday to Friday* | 3.6279.4091 |
| Malaysia | 6:00am - 5:00pm GMT +8
Monday to Friday* | 1.800.814509 |
| Australia | 8:00am - 7:00pm AEST
Monday to Friday* | 1.800.999.997 |
| Hong Kong | 6:00am - 5:00pm GMT +8
Monday to Friday* | 800.903.581 |
| China | 6:00am - 5:00pm GMT +8
Monday to Friday* | 400.120.1455 |
| New Zealand | 8:00am - 7:00pm AEST
Monday to Friday* | 0800.004.002 |
| Taiwan | 6:00am - 5:00pm GMT +8
Monday to Friday* | 0080.113.6365 |
| Thailand | 5:00am - 4:00pm GMT +7
Monday to Friday* | 0018.0012.0666269 |
| India | 3:30am - 2:30pm GMT +530
Monday to Friday* | +91 80 4333 1700 or +91 40 4243 2270 |
| All Other Countries | 5:00am - 5:00pm PST Monday to Friday* | +65.6720.2566 |
*Customers with 24x7 support receive support across multiple time zones. This service provides 24x7 support for severity Level 1 issues, including weekends and public holidays. All other severity level issues will be handled during local business hours. For more information about the different services we provide, please visit our Support Offerings.