Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Files with certain Cyrillic characters are not migrated.
Description
When attempting to migrate content that contains certain Cyrillic special characters, the content is not migrated and the following error is displayed for the content migration attempt;
LIST Documents - javax.xml.bind.UnmarshalException
Cause
This is a known issue with certain versions of Essentials
Resolution
When available, update to Essentials version 2.8 or newer to resolve the issue. (For version 2.7, there is a hotfix available, but it must be requested by opening an SR for the issue.)
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Essentials for Office 365
Topic(s):
Troubleshooting
Article History:
Created on: 11/10/2020 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
Search All Articles
IE 8, 9, & 10 No longer supported
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
