Chatee ahora con Soporte
Chat con el soporte

Stat 6.3 - Web User Guide

Stat Web

The Stat® Web client provides online access to the CSR Console main window. The left side of the window features controls that let you search for CSRs, create new CSRs, and set up queries that display the types of information you want. When you first login, the main portion of the window displays two default queries, My CSRs, which lists all the CSRs assigned to you, and My Late CSRs, which shows all your CSRs that are currently past due.

Topics:

Opening Stat Web

User access to Stat® is controlled by standard logon security and user class rights. To connect to Stat Web, you must have the user class right to access the Stat Web client (which by default is granted to all user classes but can be removed by system administrators). After you enter both a valid user ID and password, Stat authenticates your logon information and grants you access.

Each user defined within Stat is assigned a unique user ID and password. The user ID, which is between 1 and 10 characters, identifies you in the system. The password must be between 6 and 10 characters in length. Your system administrator creates all user IDs and passwords, although you can change your password after you have logged in.

2
3
4
Click Log in or press <Enter>.

Exiting Stat Web

To exit Stat® Web, go to the user account drop-down menu in the top right portion of the window and select Sign Out. This returns you to the Stat Login window.

Changing your password

You can change your Stat® user password in Stat Web. This also changes your password for the Stat Windows client.

Herramientas de autoservicio
Base de conocimientos
Notificaciones y alertas
Suporte de productos
Descargas de software
Documentación técnica
Foros de usuarios
Tutoriales en video
Aviso de actualizaciones de páginas web (RSS)
Comuníquese con nosotros
Obtenga asistencia con las licencias
Soporte Técnico
Ver todos
Documentos relacionados