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Enterprise Reporter 3.5 - Configuration Manager User Guide

Product Overview Configuring the Configuration Manager
Starting the Configuration Manager Finding answers and getting help Overview of Enterprise Reporter Communications and Credentials Required Using the Credential Manager Setting Up Your First Collection Computers (Nodes) Modifying Your Deployment Configuring Global Settings Customizing the Configuration Manager View
Understanding Discoveries Creating Discoveries
Step 1. Create the Discovery (Name) Step 2. Choose what to include in your discovery (Scopes) Step 2a. Choose scopes for your on-premises discoveries
Choosing your Active Directory Scopes Choosing your Computer Scopes Choosing Your Exchange Scopes Choosing Your File Storage Analysis Scopes Choosing Your Microsoft SQL Scopes Choosing Your NTFS Scopes Choosing Your Registry Scopes
Step 2b: Choose scopes for your cloud discoveries Step 3. Schedule your Discovery Step 4: Review the summary
Managing Discoveries Troubleshooting Issues with Enterprise Reporter Appendix: PowerShell cmdlets Appendix: Encryption Key Manager Appendix: Log Viewer

Navigating the Manage Discoveries Pane

The Manage Discoveries pane is actually a series of views designed to allow you to see the progress of your discoveries and to aid in troubleshooting any issues that arise during a collection. In the main Manage Discoveries view, you can create, edit, and run discoveries.

The Manage Discoveries pane uses a drill down approach:

•
You can drill down into the last completed run of the discovery and see the details of each task that was processed. You can hover over any task to display the discovery options that were used during collection.
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You can drill down into a currently processing discovery, and see:
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The tasks for the discovery being processed. This lets you see all the work currently being processed or waiting to be processed.
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The activity currently taking place. For each task, you can see details of what is currently being processed by the assigned node.
•
The current state of the tasks in your discovery, along with the errors and statistics for each task.

As you drill down into your processing or completed discoveries, a breadcrumb bar helps you understand the context of the information on your screen. At any time, you can click the Manage Discoveries breadcrumb to return to the main Manage Discoveries view. Figure 5 outlines how you can access the details of your completed or processing tasks.

Figure 5. A summary of the views in the Manage Discoveries pane

To display the main Manage Discoveries pane
•
From within the Manage Discoveries pane, click the Manage Discoveries breadcrumb.
- OR -
From another pane, on the Navigation pane, click the Manage Discoveries button.

Viewing the History of a Discovery

Enterprise Reporter keeps a history of the last 10 runs of each discovery. This can be an aid in troubleshooting—for example, you can see where an error first started to appear in a discovery.

To view the history of a discovery
1
On the Manage Discoveries page, select a discovery.
2
Click View History.
3
To view the tasks for a discovery, click the status link.

What Does the Discovery Status Indicate?

The status of a discovery is largely dependent on the status of the tasks within the discovery. For more information, see What Does the Task Status Indicate? . There are several locations you can view the status of a discovery on the Manage Discoveries page:

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The Last Run Status column tells you the status of the last completed run of the discovery.
•
If a discovery is currently being processed, the Next Run column indicates its current status.
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After the first run, when a discovery is running you have access to both the status of the last run and the current run.
•
You can see the status of any completed discovery run when you view the history of a discovery.

The following table outlines the available discovery statuses.

 
Table 42. Discovery Statuses in Configuration Manager
Discovery Status
Description

Pending

The discovery is in the queue, but has not yet started processing. This can be as a result of manual or scheduled run of the discovery.

Processing

Once the first task of a discovery is processed (the resolution task), the discovery goes into a processing state, and remains there until the discovery is canceled or all tasks complete.

Canceled

Indicates that the discovery has been successfully canceled.

Finished

Indicates that all tasks have finished with no errors or errors that did occur were suppressed. The Error Suppressions column will indicate when errors are suppressed for the discovery.

Finished with Failures

Indicates that all tasks have finished, but at least one task failed.

Failed

Indicates that all tasks have finished, but they all failed.

Viewing the Tasks for a Finished Discovery

Viewing the Tasks for a Finished Discovery

Each discovery that has finished at least once has a list of tasks associated with it. Viewing this list is useful if there were errors in your discovery. You can pinpoint exactly which targets are causing errors. The completed tasks are grouped by status, so you can easily see the outcome for each task. For each task, you can also see:

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The type of task. For more information, see Types of Tasks .
•
The time the task started running.
•
The total time it took to process the task.
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Errors and statistics for the task. For more information, see Viewing Errors and Error Suppressions and Viewing Statistics .
•
The node that was assigned to the task.
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The discovery options that were used during collection.
To view a finished discovery
1
Display the main Manage Discoveries pane.
2
Select the discovery.
3
Click the status link in the Last Run Status column for the discovery.
The breadcrumb bar indicates the date and time the discovery was submitted for processing.
4
Optionally, hover over any task to display the discovery options that were used during collection.
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