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Unified Communications Diagnostics 8.6.2 - Deployment Guide

Installing and upgrading Unified Communications Diagnostics Technical Information for UC Diagnostics for Exchange Technical Information for Office 365 Technical Information for UC Diagnostics for BlackBerry Technical Information for UC Diagnostics for OCS Technical Information for UC Diagnostics for Lync/Skype for Business Troubleshooting

Active Directory Account Lockout Health Test

The Active Directory Account Lockout Health test provides information about how many and which Active Directory accounts are currently locked out. The test shows accounts that are locked out due to invalid passwords being submitted and accounts that are locked because the password has expired.

The following tables show the test targets for the test and the permissions required by the test credentials.

 
Table 5. Active Directory Account Lockout Health test targets.
Platform Versions
Target Type

Exchange 2007/2010/2013/2016

Organization

Lync 2010/2013 and Skype for Business 2015

Environment

The test credentials must have read permission on User objects in Active Directory.

 
Table 6. Active Directory Account Lockout Health test credential required permissions.
Platform
Permissions Required for Test Credentials

Exchange

•
Member of View-Only Exchange Administrators group or View-Only Organization Management group.

Lync/Skype for Business

•
Member of CSHelpDesk, CSServerAdministrator, or CSViewOnlyAdministrator group

Lync/Skype for Business Diagnostic Console Technical Information

The UC Diagnostics console allows you to monitor your Lync 2013 or Skype for Business 2015 servers. You can diagnose and resolve issues using the Diagnostic Console. You must meet the following prerequisites

Diagnostic Console software prerequisites

The following software must be installed on the UC Diagnostics computer.

 
Table 7. Lync/Skype diagnostic console software prerequisites.
Server version
Software required on UC Diagnostics computer

Lync 2013

Skype for Business 2015

Microsoft .NET Framework 4.5.1 or later

PowerShell 2.0 or later

Required configuration

The following configuration is required on each Lync/Skype server.

 
Table 8. Lync/Skype diagnostic console configuration.
Exchange server version
Configuration required

Lync 2013

Skype for Business 2015

Enable WMI

Enable Remote Powershell.

Required permissions on Lync/Skype servers

The following permissions are required on each server.

 
Table 9. Lync/Skype diagnostic console permissions.
Lync/Skype role
Permissions required on Lync/Skype servers

All

Member of Local Administrators group

Member of at least one of the following security groups

•
CSHelpDesk
•
CSServerAdministrator
•
CSViewOnlyAdministrator

Web Reports Technical Information

UC Diagnostics has a separate web-based reporting component called UC Diagnostics Web Reports.

For security recommendations for Web Reports, For more information, see Web Reports Technical Information.

Troubleshooting

•
Installation Prerequisite Issues
•
SQL Database Issues
•
Other Installation Issues
•
Management Console Issues
•
Health Test Issues
•
Diagnostic Console Issues
•
Web Reports Issues
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