Defect ID

Known Issue

IC-2370

On the Infrastructure Environment dashboard, Uptime always displays "Not Available" for Solaris® zones.

IC-2058

Different cpu usage between Top CPU Consumers table and "topas" output on command line.

IC-1684

Network metrics may be unavailable when monitoring Solaris® LDOMs.

IC-1572

UnixAgent generates the IOException: error=12, Not enough space and no data is collected.

Workaround: This is a basic attribute of Java® processes that use a large amount of memory on Solaris®. The workarounds are either to reduce the amount of memory used by FglAM (perhaps by moving agents to other FglAM instances) or by increasing the swap space available to the Solaris® system. The root problem is described in the following Oracle® report: JDK-5049299 : (process) Use posix_spawn, not fork, on S10 to avoid swap exhaustion. Please note that the fix for this issue provided in this report is only for Solaris 10 and later). This is generally only an issue for agents monitoring the local system, but can also occur when agents run on the system in question, but are monitoring a remote system. They may still need to execute commands on the host system.

IC-1478

The Linux® data collector incorrectly identifies HP Smart Array physical disk as a logical disk.

IC-1440

Research if HP-UX agent might submit incorrect value for run queue length: includes active processes not just queued.

IC-1439

The Linux® agent submits incorrect value for run queue length; it includes active processes and not all blocked processes.

IC-1304

When parsing df output, make sure to account for the amount of space reserved in the filesystem.

IC-1253

Replace or augment the Event Log rule with a multi-severity rule.

IC-1163

When a UnixAgent monitors an AIX® system remotely, the remote monitor running quest_perfstat.bin fails with a timeout, and the following message is logged:

... Could not process metric query command: . Error: null

IC-1103

LinuxCollector on local host: Could not process metric query command: ... Error: null.

IC-1093

The WindowsAgent does not remove invalid characters in log data before transmitting it.

IC-1049

While monitoring AIX® or HP-UX with the native collector, changing the user name of the credential used for monitoring generates an error related to the quest_perfstat.bin file.

Workaround: Before making changes to the credential, stop data collection on any AIX or HP-UX agent that are currently using those credentials. Failing to stop data collection causes the collector to generate an error indicating that it cannot execute a binary in the remote host's tmp directory. To enable the agent to resume data collection, delete the offending binary from the remote host machine.

IC-904

Mounted ISOs not reliably detected as read only.

IC-851

Selecting a severity level on a tile in the Infrastructure Environment dashboard filters the list of hosts to only that severity. If a host's severity level changes, the host remains in the list even if you refresh the page.

Workaround: If you leave the Infrastructure Environment dashboard and return, the filters are updated.

IC-811

The user installing or upgrading a cartridge will sometimes get an error when accessing views installed with the cartridge. This only happens if users go from the Cartridge Inventory dashboard directly to a Dashboard of the newly installed or updated cartridge (for example, the Infrastructure Environment dashboard does not render on first access after an upgrade).

Workaround: Refreshing the browser can often correct this problem. If this doesn't solve the problem, logging out and logging back in will clear the issue.

IC-747

Output from interactive shell during an SSH connection may cause errors when parsing command execution results.

IC-561

All Foglight for Infrastructure agents use the collection interval to calculate rate metrics. This is incorrect because a stop/start triggers a recollection before the interval expires.

Defect ID

Known Issue

IC-3617

Custom rules (which are copied from existing cartridge rules) will drop some tables or charts that exist in the original Alarm dialog. Contact Quest Support for workaround.

IC-2529

Foglight Log Monitor does not support the AIX® and Solaris® (SPARC®) platform with Foglight for Infrastructure 5.8.1.
Workaround: The Log Monitor executables, in a Foglight Agent Manager (FglAM) install, are stored in the <FglAM_home>/client/<client_version>/bin directory, based on their corresponding platform and architecture.

Defect ID

Known Issue

AGENT-3232

The metrics in pop-up view of the dependency node should use the specific dependency time range, not the system time range.

AGENT-3218

The "PowerVM VIOS State Inspect" alarm does not display in the alarm table as expected when using a Firefox® 18.0 browser.

The "PowerVM Server Connect State" alarm has been cleared, but the warning icon of the specific server still exists when using a Firefox 18.0 browser.

Defect ID

Known Issue

FDOC-4057

Collecting Logical Disk metrics from Windows Vista®, Windows Server® 2008, and Windows Server 2008 R2 may be affected by a Microsoft® defect.
Workaround: A hotfix is available on Microsoft's Web site, at http://support.microsoft.com/kb/961435/en-us.

FDOC-2771

In order for the WindowsAgent to have access to query WMI to collect OS and database metrics, the agent must have permission to access both DCOM and WMI.
On Windows Server® 2003, only users in the Local Administrators group on the monitored host have the required permissions.

IC-594

Some base values are not updated when using the Win32_PerfRawData_PerfDisk_LogicalDisk WMI class to calculate performance data in Windows Vista® or in Windows Server® 2008, because this class does not contain the PercentDiskTime_Base metric.

Workaround: A hotfix is available on Microsoft® Web site, at http://support.microsoft.com/kb/961435/en-us.

Defect ID

Known Issue

FDOC-6474

Foglight for Infrastructure native AIX collector running on AIX® 6.1 hosts without "6100-07-04 Service Pack 04" may incorrectly report network metrics and utilization being collected. This issue has been acknowledged by IBM®: IV11918: PERFSTAT EXTENSION RETURNS STALE NETWORK/INTERFACE METRICS. APPLIES TO AIX 6100-07.

Workaround: A hotfix, IV11918, is available in various service packs and technology level packs. More information about the fix is available here: http://www-01.ibm.com/support/docview.wss?uid=isg1fixinfo134504.

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