System requirements

System requirements

For information about system requirements for this release, see Foglight for Storage Management User and Reference Guide.

Note: Foglight for Storage Management requires a 64-bit Windows® or Linux® Agent Manager.

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Troubleshooting

Troubleshooting

This section provides a list of references which address the most commonly faced issues relating to remote connectivity, allowing for easy troubleshooting using the vendor's information knowledgebase:

• To verify TCP/IP connectivity for SQL statement collections, Management Studio (SSMS) cannot be used as other protocols may be leveraged. Instead, verify connectivity using a UDL as detailed here (scroll down to the section entitled: How to Open a Data Link File with Notepad): http://support.microsoft.com/kb/244659/
• To verify the WMI connectivity using a Microsoft Windows built-in utility, see http://technet.microsoft.com/en-us/library/cc180684.aspx
• To troubleshoot WMI access permissions, see http://blogs.technet.com/b/askperf/archive/2007/08/14/wmi-troubleshooting-permissions.aspx
• For information about WMI connectivity from Windows Server 2003/Vista and later versions, see http://msdn.microsoft.com/en-us/library/aa822854(VS.85).aspx
• For WMI troubleshooting tips and techniques, see http://msdn.microsoft.com/en-us/library/aa394603(VS.85).aspx

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Product licensing

Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license. Foglight for Storage Management is covered by the Foglight Evolve Monitor, Operate, and Flex license.

To activate a trial or a purchased commercial license:

1. On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
2. Click Install.
3. In the Install License dialog box, click Browse.
4. In the file browser that appears, specify the location of the license file.
5. In the Install License dialog box, click Install License.

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Getting started with Foglight for Storage Management

Getting started with Foglight for Storage Management

Contents of the release package

The Foglight for Storage Management 6.1.0 release package contains the following:

1. Foglight for Storage Management 6.1.0
   • Storage-6_1_0.car
   • StorageAgentSDK-1_0_4.car
   • PythonAgentSDK-1_0_5.car
   • ManagedTopologyService-1_0_3.car
   • SanHost-4_5_0.car (included in Storage-6_1_0.car)
   • SMISStorageAgent-6_1_0.car
2. Product documentation, including:
   • User and Reference Guide (PDF and online help)
     
   • Release Notes (this document)

Installation instructions

Foglight for Storage Management 6.1.0 comes pre-installed and enabled on Foglight Evolve 6.1.0 or Foglight for Virtualization, Enterprise Edition 8.9.3.

To install Foglight for Storage Management on Foglight, you must install and enable the following cartridge files. The sequence of cartridge installation is important because of their dependencies:

• Storage-6_1_0.car
• StorageAgentSDK-1_0_4car
• PythonAgentSDK-1_0_5.car
• ManagedTopologyService-1_0_3.car
• SanHost-4_5_0.car (included in Storage-6_1_0.car)
• SMISStorageAgent-6_1_0.car

To install cartridge files, use the Administration > Cartridges > Cartridge Inventory dashboard. For full installation instructions, refer to the topic "Installing Foglight cartridges" in the Foglight Administration and Configuration Help.

Additional resources

Additional information is available from the following:

• Online product documentation (https://support.quest.com/technical-documents#F)
• Foglight Community https://www.quest.com/community/products/foglight/

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release was not enabled and tested for international operation. Only U.S. English configurations of this product and U.S. English datasets are fully supported. Support for non-ASCII characters or non-English configurations may work appropriately, but these configurations have not been tested and this release should be used with caution in these environments.

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