These issues occur because the Media Manager uses a “quiesce time” setting to prevent assigning too many simultaneous jobs to a disk-based backup device. By default, the quiesce time is set to 10 seconds. Thus, after a job is assigned to a disk-based storage device, the Media Manager waits for 10 seconds before assigning the next job to the same device. You can change the default setting for quiesce time in the mediamgr.cfg file.
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Open the mediamgr.cfg file in a text editor. |
In the WebUI, add a VTL using the Re-add previously generated virtual device option.
Use Catalog Search to find the item that you want to restore.
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In the Navigation pane, click Change Settings. |
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In the Web Service dialog box, configure the Physical Client Long Timeout setting to the maximum amount of 60,000 seconds. |
In this case tenant must contact MSP administrator.
The following error conditions can force NetVault to run in Safe Mode:
This file keeps the cause of NetVault Server to run in Safe Mode.
The following table describes the error types and possible options to resolve the issue identified in safemode.cfg:
When NetVault enters safe mode due to this error, no options are provided to resolve the issue. | |
Reclaim space in NetVault installation location and go to restart NetVault in normal mode |
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Restart NetVault in normal mode: Once NetVault enters safe mode, it remains in this mode whether the error is resolved or not. To exit safe mode, restart NetVault in normal mode. |
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Restart NetVault with diagnostic tracing enabled: For diagnostic tracing consult Quest Technical Support. |
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Contact Quest Technical Support: If you are unable to resolve the issue, click this link to report the issue. |
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