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NetVault 13.0.2 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Clearing job errors and warnings

To clear job errors or warnings:
1
In the Navigation pane, click Job Status.
2
Do one of the following:
•
To clear errors and warnings for all current jobs, set the view to “All activity,” and click Acknowledge.
•
To clear warnings for regular or policy jobs, click the “Warnings” bar in the Regular Jobs or Policies category, and click Acknowledge.
•
To clear errors for failed regular or policy jobs, click the “Errors” bar in the Regular Jobs or Policies category, and click Acknowledge.
•
To clear error or warning for a specific job, select the job in the table, and click Acknowledge.

Removing a job schedule

You can remove a job schedule if you do not want to run the job. When you remove the job schedule, the job definition is not deleted. You can resubmit the job definition to schedule it again.

To remove a job schedule:
1
In the Navigation pane, click Job Status.
2
In the list of jobs, select the job, and click Remove Schedule.
3
In the confirmation dialog box, click OK.
When the schedule is successfully deleted, a message is displayed at the upper-right corner of the NetVault WebUI.

Managing job definitions

MSP administrator, Tenant administrator, and Tenant users can manage their respective jobs.

This section includes the following topics:

•
Viewing job definitions
•
Editing job definitions
•
Deleting job definitions
•
Adding a non-policy job to a policy

Viewing job definitions

Job definitions are stored in the Scheduler Database. You can view the job definitions for all scheduled, saved, completed, and active jobs from the Manage Job Definitions page.

To view job definitions:
1
In the Navigation pane, click Manage Job Definitions.
On the Manage Job Definitions page, you can view the job definitions that are available in the NetVault Database. The page includes all scheduled and saved jobs.
Figure 25. Manage Job Definitions page

The table shows the following information:
•
Job Title: Name or title of the job.
•
Job ID: Job ID number (also shows the instance ID number and phase ID number).
•
Policy name: Name of the policy if the job belongs to a backup policy.
•
Type: Backup or restore.
•
Plugin: Name of the plug-in used to perform the job.
•
Client: Name of the NetVault Client for which the job was performed.
•
Selection Set: Backup or Restore Selection Set.
•
Next Run Time: Date and time when the next instance is scheduled to run.
By default, the table is sorted by Job ID number (descending order).
You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault WebUI.
2
To set the filter options, view the page size setting, column sort order, or applied filters in the table; export the records; or edit table settings, click the icons at the lower- right corner of the table. For more information on table filter options for Manage Job Definitions page, see Table 10.
For more information, see Customizing tables in NetVault WebUI.
3
Optionally, use the Search option to filter the table data and quickly find entries that contain the specified string in any column values. You can also include wildcards (“?” or “*”) in the search filter string.
4
Select the job definition that you want to view, and click Manage Job.
On the Manage Job page, you can view the following information:
•
Job Details: This area shows the following information: job name, job ID, job type (backup or restore), and name of the client.
•
Configuration: This area lets you create, edit, and view the protection sets. It shows the selections, the plug-in options, schedule, source storage, target storage, and advanced options.
 
* 
NOTE: You can use the Client links in the Job Details area to modify a set, however you cannot use these links to specify a new set for the job. To modify the job definition, see Editing job definitions.

To edit a backup job, you can understand more about the sets by previewing the set information. To preview the set summary, move the pointer over the information icons in the Job Details area on Manage Job page.

•
Recent Instances: This table lists the recent instances of the job. It shows the following information: Run time, duration, job size, instance ID, phase ID, and status (Succeeded, Failed, Aborted, and others).
5
To perform a job-related task, click the corresponding button in the Operations pane.
Alternatively, click a link in the Navigation pane to open a different page. However, the Remove button is disabled for a job associated with a policy. You can remove a job associated with a policy only from Manage Policies page. Also, if the job is associated with a policy, Manage Job page also lets you make changes to the job policy.
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