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Foglight 5.9.8 - Upgrade Guide

Understand product versions Best practices Upgrade the Foglight Management Server Upgrade the Foglight Agent Manager Upgrade the Application Monitoring cartridges Upgrade the Database cartridges Upgrade the End User Management cartridges Upgrading the Infrastructure Management cartridges Upgrade the Integration cartridges Upgrade the cartridges in a federated or High Availability (HA) environment Appendix: Deploying an agent package using the browser interface

Create, configure, and activate the FxM agent

To create, configure, and activate the FxM Agent when upgrading from a version later than 5.5.2 of the Cartridge for FxM:
•
Perform steps 10 and 11 of the following procedure only.
To create, configure, and activate the FxM Agent when upgrading from version 5.5.2 or earlier of the Cartridge for FxM:
1
Navigate to Foglight > Dashboards > End User > FxM > FxM System Health and write down the existing FxM system name (from the earlier version).
 
* 
IMPORTANT: Use the existing FxM system name for the new version 5.6.2 FxM Agent. If you do not use the existing FxM system name for version 5.6.2, data may be lost during the upgrade process.
2
From the Agent Status page, click Create Agent to create the FxM Agent.
 
* 
TIP: To create agent instances on multiple hosts, navigate to the Agent Hosts dashboard by clicking Agent Hosts in the Create Agent dialog box.
3
From the Host list, select the host on which you want to create the agent instance.
After you have selected a host, the Agent Type box populates with all agents that deployed on that host. (This means that you can create agent instances of the FxM Agent whose package has been deployed to the selected host).
4
In the Agent Type box, select FxM.
The list of available agent types reflects the cartridges that have been installed and enabled on the Foglight Management Server and whose packages are deployed to the monitored host.
5
In the Instance Name box, type the system name recorded in step 1. This will be the display name for the agent (for example, FxMAppliance).
6
Click Create.
The new agent appears in the Agent Status dashboard. A green check mark appears indicating the success of the operation.
7
Click OK.
8
From the Agent Status page, select the agent and click Edit Properties to configure the Agent Properties.
9
Click Modify properties for this agent only.
Configure the IP address and the database password.
10
Click Activate to activate the FxM agent that you just created.
11
Click Start Data Collection.

Upgrading the Infrastructure Management cartridges

This section explains how to upgrade an earlier version of an Infrastructure Management cartridge to the most current version. For details, refer to the following topics:

•
Upgrade Foglight for Active Directory
•
Upgrade Foglight for Exchange
•
Upgrade Foglight for Infrastructure
•
Upgrade Foglight for Apache
•
Upgrade Foglight Automation
•
Upgrade Foglight ActionPacks
•
Upgrade Foglight Change Analyzer
•
Upgrade Foglight for Hyper-V
•
Upgrade Foglight Net Monitor
•
Upgrade Foglight for PowerVM
•
Upgrade Foglight Resource Optimizer
•
Upgrade Foglight for SNMP
•
Upgrade Foglight for Storage Management cartridge
•
Upgrade Foglight Web Monitor
•
Upgrade Foglight for VMware
•
Upgrade Foglight for VMware Horizon View
•
Upgrade Foglight for Citrix XenDesktop and XenApp
•
Upgrade Foglight for Container Management
•
Upgrade Foglight Hybrid Cloud Manager
•
Upgrade Foglight Capacity Director
•
Upgrade Foglight Cost Director
•
Upgrade Foglight Cloud Migration
•
Upgrade Quest Protect
•
Upgrade Foglight for vCloud Director
•
Upgrade Foglight for NetVault

Upgrade Foglight for Active Directory

The latest version of Foglight for Active Directory is 5.8.3. You can upgrade to version 5.8.3 of Foglight for Active Directory from 5.7.2.2 or higher.

Foglight for Active Directory 5.8.3 requires Management Server version 5.9.4 or later, or Foglight for Virtualization, Enterprise Edition 8.8.5 or later.

 
 
* 
NOTE: All original rules in each cartridge are reset when the cartridge is upgraded; therefore if you applied custom conditions to any original rules these modifications will be lost. It is recommended that when modifying rules you make a copy of the original, disable the original and enable the copy with the new condition. Use the Rules dashboard (Dashboards > Administration > Rules & Notifications > Rules) to copy a rule.
 
* 
IMPORTANT: Foglight for Active Directory 5.8.3 may require more memory be allocated to the main Agent Manager instance than was previously needed. For details, see the Foglight for Active Directory Release Notes.
To upgrade Foglight for Active Directory to the latest version:
1
Create and release the lockbox.
 
* 
NOTE: You can skip this step if upgrading Foglight for Active Directory from version 5.6.6 or later.
a
From the navigation panel, navigate to the Credentials > Manage Lockboxes dashboard.
b
Create a custom lockbox for the Active Directory® credential. In the New Lockbox dialog box, type ActiveDirectory as the lockbox name, and secure the lockbox by typing a password (optionally). If you choose to use the default lockbox (System), you can ignore this step.
c
In the Manage Lockboxes dashboard, release the lockbox for the newly create ActiveDirectory lockbox, by clicking the icon on its Release to Credentials Clients column. Enter the password for authorizing the operation, select the clients from the list, and click Release.
2
Deactivate all of the Active Directory agents.
3
Install version 5.8.3 of the cartridge as you would install a new Foglight for Active Directory. Do not delete the older version of the .car file. For cartridge installation instructions, refer to “Installing Foglight cartridges” in the Foglight Administration and Configuration Help.
4
Deploy the agent package to each Foglight Agent Manager that hosts an Active Directory agent instance and wait for the version to update.
 
* 
NOTE: This may take two to three refresh cycles.
5
From the navigation panel, navigate to Dashboards > Active Directory Environment > Administration tab. In the Agent Management view select the Active Directory agents that you want to upgrade, and click Upgrade Agent.
 
* 
NOTE: You can specify the lockbox when upgrading the agents. The credentials for the existing agents are updated automatically.
NOTE: You can skip this step if upgrading Foglight for Active Directory from version 5.6.6 or later.
6
Verify the agent properties and update the properties and collection intervals as required.
7
Activate the agents and start data collections.
 
* 
NOTE: For a list of issues that you may encounter after upgrading the Foglight for Active Directory to version 5.8.3, and ways to troubleshoot these issues, see the Foglight for Active Directory Release Notes.
 
* 
NOTE: If you are also running Foglight for Exchange, you must upgrade the Exchange agents as well. It is strongly recommended that you run the same version and patch level of both cartridges.

Upgrade Foglight for Exchange

The latest version of Foglight for Exchange is 5.8.3. You can upgrade to version 5.8.3 of Foglight for Exchange from version 5.7.2.2 and later.

Foglight for Exchange 5.8.3 requires Management Server version 5.9.4 or later, or Foglight for Virtualization, Enterprise Edition 8.8.5 or later.

 
 
* 
NOTE: All original rules in each cartridge are reset when the cartridge is upgraded; therefore if you applied custom conditions to any original rules these modifications will be lost. It is recommended that when modifying rules you make a copy of the original, disable the original and enable the copy with the new condition. Use the Rules dashboard (Dashboards > Administration > Rules & Notifications > Rules) to copy a rule.
 
* 
IMPORTANT: Foglight for Exchange 5.8.3 may require more memory be allocated to the main Agent Manager instance than was previously needed. For details, see the Foglight for Exchange Release Notes.
To upgrade Foglight for Exchange to the latest version:
1
Create and release the lockbox.
 
* 
NOTE: You can skip this step if upgrading Foglight for Exchange from version 5.6.6 or later.
a
From the navigation panel, navigate to the Credentials > Manage Lockboxes dashboard.
b
Create a custom lockbox for the Exchange credential. In the New Lockbox dialog box, type ExchangeLockbox as the lockbox name, and secure the lockbox by typing a password (optionally). If you choose to use the default lockbox (System), you can ignore this step.
c
In the Manage Lockboxes dashboard, release the lockbox for the newly create ExchangeLockbox lockbox, by clicking the icon on its Release to Credentials Clients column. Enter the password for authorizing the operation, select the clients from the list, and click Release.
2
Deactivate all of the Exchange agents.
3
Install version 5.8.3 of the cartridge as you would install a new Foglight for Exchange.
For detailed cartridge installation instructions, see the “Installation instructions” section in the Foglight for Exchange Release Notes.
4
Deploy the agent package to each Foglight Agent Manager that hosts an Exchange agent instance and wait for the version to update.
 
* 
NOTE: This may take two to three refresh cycles.
5
From the navigation panel, navigate to Dashboards > Exchange Environment > Administration tab. In the Agent Management view select the Exchange agents that you want to upgrade, and click Upgrade Agent.
 
* 
NOTE: You can specify the lockbox when upgrading the agents. The credentials for the existing agents are updated automatically.
NOTE: You can skip this step if upgrading Foglight for Exchange from version 5.6.6 or later.
6
Verify the agent properties and update the properties and collection intervals as required.
7
Activate the agents and start data collections.
 
* 
NOTE: For a list of issues that you may encounter after upgrading the Foglight for Exchange to version 5.8.3, and ways to troubleshoot these issues, see the Foglight for Exchange Release Notes.
 
* 
NOTE: If you are also running Foglight for Active Directory, you must upgrade the Active Directory agents as well. It is strongly recommended that you run the same version and patch level of both cartridges.
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