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Secure Copy 7.6.1 - User Guide

Using Secure Copy Setting copy options Running copy jobs Using the command line Managing licenses Running Update Utilities Troubleshooting PowerShell cmdlets

Logging events for Technical Support

You can collect information while you run a copy job to help our Technical Support staff troubleshoot any problems you may be having. Use the Event Logging utility to capture a log file and then submit it to Technical Support.

To log events for Technical Support
1
Select Tools | Advanced Support Tool.
2
Select Enable Support Logging.
3
Choose the type of errors to capture.
4
Type the path to where the log file will be saved, or click Browse to locate a path.
5
Your license number is automatically filled in, but you need to add your contact name, email, and phone number.
6
Open the Options tab.
7
Select the options as directed by your support representative. Include the Case ID if you have one.
8
Click OK.
9
Run your copy job to collect the errors.
10
Select Tools | Advanced Support Tool.
11
Click Save Logs.
12
To open a support case, click Quest Technical Support.

Removing Secure Copy

To remove Secure Copy
1
From the Windows® Control Panel, double-click Add/Remove Programs.
2
From the list of currently installed programs, select Secure Copy 7.
3
Click Remove. A message box prompts you for confirmation.
4
To remove the application, click Yes.

After removal is complete, Secure Copy will have been removed from your system. Note that the installation directory that contained Secure Copy remains after the process is complete. This directory contains the license file for the product and any files created after the product was installed. These may be deleted manually if you wish to completely remove Secure Copy.

PowerShell cmdlets

Microsoft® Windows PowerShell® is a Windows® command-line shell and scripting language designed specifically for system administrators and built on top of the Microsoft .NET Framework. Secure Copy® supports the use of PowerShell cmdlets.

Topics:

•
What are cmdlets?
•
Using the PowerShell cmdlets
•
Managing copy jobs
•
Running the File System Statistics Analyzer

What are cmdlets?

Windows PowerShell® has the concept of cmdlets. A cmdlet is a simple, single-function command that manipulates objects and is designed to be used in combination with other cmdlets.

If you already had Windows PowerShell installed on your computer before you installed Secure Copy®, the Secure Copy cmdlets were automatically installed and registered with Windows PowerShell.

The examples in this section show you leverage the cmdlets available in Secure Copy. These cmdlets allow you to perform some of the functions of Secure Copy in an automation environment. The cmdlets also can be of great use in any environment where a repetitive process involving Secure Copy is needed.

The complete set of Secure Copy PowerShell cmdlets is as follows.

Table 28. Secure Copy cmdlets for use with Windows PowerShell
Cmdlet
Module
Reference
Start-SecureCopyJob

SCYPowerShellCore

Starting a copy job

Remove-SecureCopyJob

SCYPowerShellCore

Removing a copy job

Start-FileSystemStatistics

FileSystemStatisticsPowerShell

Running the File System Statistics Analyzer
NOTE: All cmdlets should be run while logged on as an Administrator. The Secure Copy cmdlets should be used only by those familiar with Windows PowerShell.
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