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NetVault 13.0 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Configuring an alternate NetVault Time Server

To establish an alternate NetVault machine as the NetVault Time Server:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, continue to Step 3.
•
To configure default settings for a NetVault Client, click Choose machine. In the Choose machine drawer, select the client, and click Go to settings.
3
Under System and Security, click Time Sync. In the Time Sync dialog box, configure the following settings.
 
Table 151. Time synchronization settings
Setting
Description

This machine is the NetVault time server

This check box is selected by default on the NetVault Server.

To configure an alternate time server, clear this check box on the NetVault Server.

Synchronize NetVault time with system

Type the NetVault name of the alternate time server.

Number of ping-pongs to determine time difference

Type or select the number of time packets to be exchanged while polling. The default value is 5.

Number of hours between time sync updates

Specify how often the NetVault Server checks to see if it is still synchronized with the time server.

The default polling interval is 24 hours.

Number of milliseconds of time difference allowed between 2 servers

Type or select the allowed time variance.

By default, NetVault allows 1000-millisecond variance between the NetVault Server and the NetVault Time Server.

4
Click Apply to apply the new settings and close the dialog box.

Configuring the reporting utility

This section includes the following sections:

•
About reporting utility
•
Customizing CSV report templates
•
Customizing HTML report templates
•
Customizing plain text report templates
•
Configuring timeout setting for report generation
•
Configuring default mail format type for report
•
Configuring default settings for Statistics Manager
•
Creating a global purge policy for the Reports Database
•
Creating table-specific purge policy

About reporting utility

The NetVault reporting utility provides a selection of canned reports that can be generated and viewed in HTML, text, and Comma Separated Value (CSV) formats. For more information about reports, see Reporting in NetVault.

NetVault uses the Statistics Manager (nvstatsmngr) and Reports Database Manager (nvrepdbmngr) processes to gather and transmit data for the canned reports:

•
Statistics Manager: This process runs on the NetVault Server and Client machines. The Statistics Manager collects drive statistics, event history, media requests, server capacity, and transfer information.
•
Reports Database Manager: This process runs only on the NetVault Server. The Reports Database Manager polls the Statistics Manager at regular intervals to retrieve the collected data, and writes the data to the Reports Database. It provides the information in the reports database to the reporting utility and performs periodic purging of the reports database.

You can customize the report templates and change the default settings for the Statistics Manager and Reports Database Manager from the NetVault WebUI.

Customizing CSV report templates

NetVault uses built-in templates to format the output for CSV reports. You can customize these templates to define custom delimiters or add line breaks, tabs, or separators. The formatting styles are applied globally to all CSV report templates. Only users familiar with the use of control characters and escape sequences in CSV output should configure these settings. Improper configuration can cause NetVault to produce incorrect output.

To customize the output format for CSV reports:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting. In the Reporting dialog box, under CSV Output, configure the following settings:
•
Default CSV column header pre-text
•
Default CSV column header post-text
•
Default CSV header field pre-text
•
Default CSV header field post-text
•
Default text to output for a CSV report with no records
•
Default CSV format pre-text
•
Default CSV format post-text
•
Default CSV format field pre-text
•
Default CSV format field post-text
Use the pre-text fields to specify formatting styles (for example, line breaks, or separators) or text for headers, rows showing the total or average values, or body cells.
Use the post-text fields to specify formatting styles (for example, line breaks or separators) and custom delimiters.
Use the Default text to output for a CSV report with no records field to change the default text “Nothing to display” with any custom text.
3
Click Apply to apply the new settings and close the dialog box.
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