After creating a new Service Domain called PA by copying over all CSR Types, Statuses, Migration Paths, Workflows, and Queues from an existing domain.
When creating a new CSR in PA, Stat is not associating the CSR type with the corresponding workflow therefore the workflows field remains grayed out.
Confirmed that the default option is checked for the workflows.
Tiene que estar conectado y contar con un contrato de mantenimiento vigente para ver los artículos de conocimiento premium.
© 2025 Quest Software Inc. ALL RIGHTS RESERVED. Términos de uso Privacidad Cookie Preference Center