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Spotlight on Oracle has problems accessing Linux OS (Operating System) when using SSH connection. (4324346)
When connecting Spotlight on Oracle to a database and setting the connection details to connect to the Operating System of a Linux computer, it does not show any OS details. ... The connection is being made via an ssh connection where Public/Private keys are required to be entered to gain access.
Unable to add new connection in Spotlight. (4312419)
Error encountered when trying to add a new connection: ... Message: An unexpected problem has occurred It is recommended that you send a support bundle to Quest. ... Click "Show details..." for more information about the problem.
Error: "An error occurred while refreshing the table "GetTNSAdmin" in connection" with Spotlight (4291657)
Error received when making a connectation to an Oracle 10.2 from Spotlight on Oracle 4.0.2: ... 1. Oracle client 10.2 is required for Oracle 10.2. ... 2. Recreate the connection from Spotlight connection properties after ensuring Oracle Home and Tnsname entry is set correctly.
Error when trying to connect to database via the Oracle User Wizard: "Spotlight connections runni (4287272)
When upgrading to the latest version of Spotlight on Oracle, I encounter a message to upgrade the Spotlight user account via the Oracle User Wizard prior to connecting to the database. ... When I attempt to upgrade the Spotlight user account via the Oracle User wizard by selecting "Reconfigure <userName> for use with Spotlight", the following error occurs:
Can Spotlight on Oracle configure non-installing user to use existing objects, for example, Table (4249973)
Can Spotlight on Oracle configure non-installing user to use existing objects, for example, Tables, views, etc? ... No, Spotlight on Oracle will create a new set of objects when configuring non-installing user to connect to it.
ORA-12154 - TNS:could not resolve service name (4260330)
While trying to open a database connection the following error occurred: The following error occurred while connecting to "connection name" ORA-12154 - TNS:could not resolve service name ... The sqlnet.ora parameter NAMES.DIRECTORY_PATH was set to ONAMES.
Spotlight query high CPU cost (4232025)
Queries taking too long to run may cause performance issues. ... This is due to setting optimizer_mode=first_rows for all queries using v$parameter ... Setting optimizer_mode=first_rows, causes all queries using v$parameter to take a long time.
Error: "Oracle client you're using is not reliable when connecting to a 10g we recommend you upgr (4258085)
"Oracle client you're using is not reliable when connecting to a 10g we recommend you upgrade to oracle 10g release 2..." ... B) Trying to connect Spotlight on Oracle to Oracle 10gR2 database with earlier version than Oracle client 10gR2.
Error 32: The process cannot access the file as this is already used by another. (4315765)
Getting "The following error occurred Error 32: The process cannot access the file as this is already used by another" when using Spotlight on Oracle RAC. ... The problem is being caused by the virus scanner running on your desktop.
Error message showing that the template file xxx could not be found (4313743)
when configure the monitoring for a RAC DB, it displayed "the template file xxx could not be found <span></span> <p>WORKAROUND</p><p><span>1.Open Spotlight folder ..\Spotlight for Oracle 10.9.0\Console\Template</span><br><span>2.Copy and paste SpotlightOnOracle.stx in the same folder;</span><br><span>3.Rename the new file "SpotlightOnOracle - Copy.stx" to " SpotlightOnOracle_CHS.stx "</span><br><span>4.Open the RAC connection.</span></p><p><span>STATUS:</span><br><br><span>Waiting for fix in a future release of Spotlight on RAC/Spotlight on Oracle.</span></p> TMB-3637
How to download a commercial software installer? Need installer by FTP or mail. (4290597)
In some situations, it errors out during the download and won't let the download to complete even though a current support maintenance contract exists. ... Steps to download a commercial product:
On database screen, is there a way to get that data transferred to MS Excel? (4320380)
Is it possible to export the information shown in the database screen of Spotlight to something like MS Excel? ... While the database screen is open, right click your mouse on the area where the databases are listed (within the table style display).
Upgrading or creating new Spotlight objects causes invalid objects MakeXView, build_xview,quest_s (4287448)
Upgraded Spotlight on Oracle from SoO4.0.4 to SoO4.5.1 and are prompted to upgrade objects when connecting to database. ... However, when trying to upgrade database objects, we get "An error has occurred in table MakeXView" message
How to setup email alert? (4284126)
How to setup email alert in Spotlight on Oracle? ... To setup email alerts (or alerts generally), go to View | Options and there select the Alarm action option under the Alarms and notifications section.
Does Spotlight on Oracle / Spotlight on RAC support LDAP instead of TNSNAMES? (4315101)
Users want to use LDAP instead of TNSNAMES to resolve Oracle service names. ... Yes, Spotlight can work with LDAP. ... Assuming that there is already an LDAP server working, the steps to setup the Spotlight client to use it are as follows:
SYS.BUILD_XVIEW error while creating/upgrading Spotlight database user (4252218)
While creating or upgrading the Spotlight database user the following error occurs: ... Set the Oracle parameter PLSQL_CODE_TYPE to INTERPRETED. ... INTERPRETED is the default value. ... Use the Oracle command ALTER SYSTEM or ALTER SESSION to change the parameter.
Error: "soo5072: There was an error reading the tnsnames.ora file. Either Oracle is not installed (4350721)
Either Oracle is not installed, or the tnsnames.ora file is corrupt." ... This error occurs when MSXML.dlls are corrupt or not up-to-date. ... WORKAROUND 1 ... Re-install MSXML 4.0 SP2 Parser and SDK package.
Intermittently freezes, cpu reaches 100% and application becomes Not Responding. (4323309)
Spotlight on Oracle would intermittently freeze, cpu reaches 100% and application becomes Not Responding. ... This could happen with or without StealthCollect. ... Usually occurs for a heavy loaded databases
Error during connection in User Wizard: "Range check error" (4223532)
Please ensure the Oracle Client software is properly installed. ... The following error has been reported: Range check error"</p> Spotlight was installed by a different Windows user. ... Run Spotlight as the same user used to install the application.
SOO 4.0.2. internal error - Not enough timers available (4231886)
While looking at Shared Pool Utilization, Spotlight hangs and user tries to kill it from memory and receives the following error: ... The following internal error occurred: ... None ... STATUS: ... Issue fixed in version 4.0.4.
How to display more than a day worth of graph data? (4275152)
Spotlight allows data to be stored for indefinite amount of time but the graphs only display a day worth of data. ... Can the graph be adjust to display for a greater period of time? <div>Due to present architecture which limits the real estate available, to display a graph with more than a day worth of data might not present anything real meaningful.
OS statistics for Disk IO, Network and Paging rates are not displayed (4252581)
This should be available in the next Spotlight on Oracle release. ... Network chart: ... The parsing of the underlying data is going to be problematic as the output returned from the "netstat -i" command does not have data delimited [separated] in some of the columns - this is a Linux kernel bug which has been reported by others in the LINUX world.
Access violation in Oracle Client when connecting to Oracle 9.2.0.8 database. (4267833)
I receive the message "an access violation has occurred in the Oracle Client" after having Spotlight running from 10-30 minutes. ... Solution 24787 has been implemented but the error still occurs.
No data for 8K buffer (4339765)
Under memory & Config, Buffer Cache there is no data displayed for the 8k buffer under Buffer Cache Details.
ORA-01861: literal does not match format string in table ArchivedLog (4267812)
On the home screen, the flow indicators from RedoLogs to Archiver Process to Archive Log Destination is grayed out and I get an error message on Spotlight startup. ... ORA-01861: literal does not match format string in table ArchivedLog
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