How to change the service account for Recovery Manager for Active Directory (4290860)

The service account needs to be changed or the the password for the existing service account needs to be updated.

There are two locations where the service account can be applied:

Backup Schedule Account

The scheduled backup account is the account that runs the schedule task within the Windows Task Scheduler. It is the account that starts the backup process, if no account is specified to access the backup agent (as noted in the below section) then it is also the account that copies the backup files to the domain controller and generates the backup file. Follow the below steps to update the backup schedule account:

1. Open the Recovery Manager for Active Directory console
2. Expand Computer Collections node and go to the properties of a collection
3. Click on the Schedule tab within the collection properties
4. Click on the "Select Account..." button and change the account or specify the new password
5. Go through the above steps for any collections that need to be updated

Backup Agent Account

An account can be specified to access the backup agent. If this account being used then the above schedule account is only used to start the scheduled task. Follow the below steps to update the backup agent account:

1. Open the Recovery Manager for Active Directory console
2. Expand the Computer Collections node and go to the properties of the computer collection
3. Click on the Agent Settings tab
4. If there is an account being specified here then update it using the "Select Account..." button
5. Go through the above steps for any collection that needs to be updated